Provider Relations Manager- Atlanta GA

Verida Inc; Atlanta (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

Verida Inc. in Atlanta, GA is seeking a Provider Relations Manager to build and maintain the provider network across the region. You will recruit providers, negotiate contracts, credential providers, and support their ongoing success.

The role requires strong leadership, analytical and communication skills, plus the ability to work under pressure and manage multiple priorities in a dynamic environment. Travel up to 50% is expected.

Qualifications

• 3 to 5 years of supervisory/management experience.
• 2 to 3 years of supervisory/management experience required.
• Excellent written and verbal communication skills.
• Strong analytical and reporting skills with attention to detail.
• Ability to work under pressure and juggle multiple priorities.

Responsibilities

• Recruit new Providers to Verida network via multiple methods.
• Plan, sign and direct work; including rewarding and disciplining employees, addressing complaints.
• Build and maintain relationships with Providers and educate them.
• Work with Providers on their financials to maintain profitability.
• Coordinate Provider credentialing and implementation.
• Ensure Providers meet compliance requirements with the Compliance Team.
• Travel up to 50% and facilitate Provider town hall meetings.
• Create reports to determine Provider needs and network performance.

Skills

Provider relations

Vendor management

Leadership

Contract negotiation

Analytical thinking

MS Office

Qlik Sense

Communication

Education

Bachelor's degree

Tools

Qlik Sense

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Provider Relations Manager- Atlanta GA

Full Time Admin Support Worker Atlanta, GA, US

3 days ago Requisition ID: 2587

SUMMARY: Responsibility for building and maintaining the provider network for a specific region and/or state. Maintenance of current network to include oversight of appropriate transportation types and volume of assigned trips for providers.

ESSENTIAL FUNCTIONS

• Recruit new Providers to Verida network via various methods to include face-to-face meetings, email, and other marketing strategies.
• Plan sign and direct work; including rewarding and disciplining employees, addressing complaints, resolving employee conflicts
• Build and maintain relationships with new and existing Providers acting as a subject matter expert on building a successful Provider business.
• Educate Providers on how to be a successful provider within Verida’s network.
• Work with Providers on their financials to help them maintain profitability.
• Understand the claims process and be able to guide providers through the process when necessary.
• Negotiate with Providers to obtain fair contracted rates for both Verida and Provider.
• Provide feedback to Providers on how to be more efficient with their fleet and trip routing.
• Provide orientation, onboarding, and training for new and existing NEMT. Providers according to contract requirements.
• Responsible for overall Network Digitization and assumes role of subject matter expert for all digitization initiatives.
  • Establish and maintain a positive working relationship with NEMT Providers.
  • Coordinate NEMT Provider application, credentialing, and implementation.
  • Work in conjunction with the Compliance Team to ensure Providers meet and maintain all requirements.
  • Work with Dispatcher Supervisor to ensure assigned appropriate trip volume according to demand and performance.
  • Create reports to determine additional Provider needs for network and to determine how current network is performing.
  • Develop metrics and implement plans to execute on-going network development to manage network deficiencies.
  • Travel required up to 50%.
  • Facilitate Provider town hall meetings.
  • Other duties as assigned.

QUALIFICATIONS REQUIRED

• 3 to 5 years of supervisory/management experience, as well vendor/contract management experience.
• 2 to 3 Years of supervisory/management experience required
• Must have excellent written and verbal communication skills.
• Must have strong analytical and reporting skills and pay attention to details with the ability. to juggle multiple competing priorities in a demanding environment, with excellent time management skills.
• Self-motivated/self-starter, can take initiative, can work independently without supervision, and can step in to support other department initiatives; Can work well under pressure.
• Demonstrates commitment and accountability and is self-confident in executing responsibilities, excellent corporate work ethics.
• Must be able to provide positive reinforcement to the team and encourage the team in a positive manner in all aspects.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations.
• High level proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Qlik Sense experience preferred.
• Ability to work in an ever-changing environment where priorities change.
• Must be flexible.
• Professional appearanceand positive attitude.
• Must have a valid driving license.
• Must be able to pass a DMV records check.
• Military and/or EMS background is a plus.
• Must pass a credit check.

PHYSICAL DEMANDS

• Able to sit and work on a computer for extended periods of time.
• Able to lift up to 10lbs and reach/bend to retrieve items in cabinets and shelves.
• Required to be onsite to perform duties.
• Repetitive key stroke/data entry for the assigned workday.

MINIMUM REQUIRED EDUCATION (PREFERRED)

• Bachelor's degree (B.A.) from four-year College or University or equivalent combination of education and experience.