Provider Recruiter

SCA Health; Northern (KY); On-site; USD 95,000 - 125,000; Full time

Job summary

SCA Health, part of Optum, is seeking a Recruiter to partner with practice, clinical, finance and operations leaders to build a high-performing talent pipeline across our ambulatory network.

You will own proactive recruitment, stakeholder communication, onboarding outcomes, and retention strategies while collaborating with a multidisciplinary team and leveraging CRM and project tools to meet staffing goals.

Qualifications

• Undergraduate degree in business, healthcare administration, communications, or related field.
• Experience in provider relations, onboarding, concierge services, customer success, project management, or healthcare operations is desirable.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent written and verbal communication with providers and executives.

Responsibilities

• Establish strategic partnerships with practice, clinical, finance and operations leaders to set timelines and budgets.
• Lead strategic workforce planning and proactive recruiting using market benchmarks.
• Communicate clearly with stakeholders and track milestones and dependencies.
• Drive onboarding handoffs and retention plans to sustain access to care.
• Foster a collaborative environment and support professional development and adoption of technology.

Skills

Strategic partnerships

Workforce planning

Stakeholder comms

Onboarding & retention

CRM platforms

Project management

Communication skills

Education

Bachelor's degree

Tools

CRM platforms

Project management tools

Job description

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

The Recruiter will have both immediate operational responsibilities and broader long-term objectives as the function matures.

Immediate Responsibilities

• Establish strong strategic partnerships with practice, clinical, finance, and operations leaders to set accurate timelines and budgets, foster transparency and a deep understanding of each department’s culture and needs.
• Lead proactive, strategic workforce planning - not just reactive recruiting - prioritizing searches using provider revenue and market benchmarks to overcome shortages.
• Develop clear, consistent communication with stakeholders; build confidence in the quality of candidates presented and ensuring all milestones, deadlines, and dependencies are tracked and met.
• Drive positive onboarding handoff outcomes and establish robust retention plans to sustain access to care.
• Foster a collaborative team environment; embrace professional development and training; explore and select technology to support a holistic approach to advancing growth goals.

Process Efficiency & Compliance

• Stand up efficient recruiting processes and service level agreements to improve speed‑to‑hire while maintaining compliance and documentation integrity.

Key Activities

• Establish a strategic plan to build a continuous provider recruitment pipeline.
• Develop a comprehensive digital strategy spanning general and niche job boards, multiple provider databases, social and text campaigns; pair with offline partnerships (residency programs, alumni networks, referrals, associations).
• Create and validate a Timeline to Hire; verify engagement process details to set expectations and remove bottlenecks.
• Incorporate ROI calculations to justify budget adjustments and investments (incentives, larger job boards, external partners).
• Apply Search Priority: use provider revenue by specialty to rank vacancies; use data to justify compensation adjustments, recruitment incentives, or leveraging partners.
• Design and coordinate high-touch candidate interviews and site visits that align practice leaders and internal stakeholders, address candidate and family priorities, and strengthen candidate confidence in the opportunity.
• Close Missed Opportunities: follow up with providers who declined offers; capture feedback on compensation, technology, culture, and process, and advocate for change where feasible.
• Track recruitment metrics across the funnel (applicants→ phone→ on‑site→ offers→ acceptances); benchmark against industry; use real‑time insights to course‑
• Inventory and evaluate recruitment tools; identify job boards/databases that consistently deliver quality candidates and document what moved the needle on difficult searches.
• Maintain access to market data and compensation benchmarks to inform offers and negotiations.
• Ensure early recruitment involvement in service‑line planning to improve timelines, transparency, and fit.
• Leverage robust resources and iterate on efficient processes to deliver candidates quickly without compromising quality.

Qualifications

Required:

• Undergraduate degree in business, healthcare administration, communications, or related field.
• 5+ years of experience in provider relations, provider onboarding, concierge services, customer success, project management, or healthcare operations.
• Demonstrated ability to manage complex, multi-step processes with precision and consistency.
• Exceptional organizational skills, with the ability to track dozens of tasks and timelines simultaneously.
• Outstanding written and verbal communication skills, including the ability to communicate professionally with providers and executives.
• Ability to develop fluency in provider specialties, geographic markets, compensation dynamics, competitive positioning, and resident or fellowship recruitment cycles.
• Experience leveraging CRM platforms and project tracking tools to manage client relationships and project timelines.
• Ability to travel to practices across multiple markets for meetings, candidate interviews and site visits, recruiting events, conferences, and other business needs, including periodic overnight travel.
• Adaptable schedule to accommodate early‑morning or evening meetings associated with provider schedules, recruiting events, and travel.
• High emotional intelligence, resourcefulness, and a service-oriented mindset.
• Strong problem-solving capabilities and a proactive, anticipatory approach.
• Ability to work both independently and collaboratively in a dynamic environment.

Preferred:

• Experience working within MSO, multisite medical group, or health system structures.
• Familiarity with provider contracting, credentialing workflows, and practice operations.
• Prior experience building customer experience or onboarding programs.

USD $95,000.00/Yr. USD $125,000.00/Yr.