Provider Performance and Management Intern - Undergraduate Internship - 2027

Lowe's; Mooresville (NC); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

Lowe's Mooresville headquarters is offering a 10-week Summer Internship in the Provider Experience Group. You'll gain hands-on exposure to projects that strengthen Independent Service Provider performance, customer experience, and operational processes to support new programs and business growth.

You'll work alongside experienced professionals in a Fortune 50 company and contribute to real business outcomes.

Qualifications

• Interest in sourcing, procurement, operations, services, or related business functions.
• Ability to analyze information and communicate findings clearly.
• Demonstrated ability to work through process-based business challenges and identify practical solutions.

Responsabilités

• Support initiatives focused on provider performance and customer experience improvements.
• Identify gaps in Independent Service Provider processes.
• Assist with simplifying and improving sourcing processes to support scalable growth.
• Analyze data to identify trends and opportunities for process improvements.
• Collaborate with PXG team and cross-functional partners to understand business needs.
• Develop practical recommendations and presentation materials for stakeholders.

Connaissances

Sourcing interest

Communication

Process improvement

Formation

Bachelor's degree in business, supply chain, procurement, operations, analytics, or related discipline

Description du poste

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.

Your Impact

In this dynamic Provider Performance and Management Internship within Lowe's Provider Experience Group (PXG), you'll gain hands-on experience supporting initiatives that help strengthen Independent Service Provider performance, customer experience, and improve operational processes to support new programs and business growth. Working alongside experienced industry professionals, you'll learn how operations, process development, and Business-To-Business performance management come together to support the Home Services business.

Through meaningful projects and day-to-day experiences, you'll have opportunities to analyze provider management processes, identify customer experience gaps, support new initiative process development, and develop recommendations that enable more efficient and scalable growth. You'll collaborate with cross-functional partners, work through process-based business challenges, and help identify opportunities to improve customer experience and service provider performance. And you'll do it at a Fortune 50 company that directly impacts 1,700+ communities across the U.S.

Summer Internship Program

Whether you're starting your professional journey or pivoting to a new field, Lowe's offers the resources and opportunities you need to thrive. Our 10-week summer internship program (May 24th-July 30th) immerses you in real-world retail operations. You'll work directly with industry experts across our stores, distribution centers, and corporate offices, gaining practical experience through hands-on projects that make meaningful contributions to our business and communities.

To succeed in this role, we seek future leaders who:

• Drive innovation with fresh perspectives and an eagerness to learn.
• Bring curiosity and analytical thinking to business challenges.
• Take on challenges with thoughtful, structured problem-solving.
• Build strong partnerships through collaborative teamwork.
• Look for opportunities to simplify processes and improve ways of working.
• Demonstrate strong organization, attention to detail, and follow-through.

Do Your Best Work in Mooresville

This internship is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.

What You Will Learn

• Support initiatives focused on improving Independent Service Provider Performance and customer experience.
• Help identify gaps and opportunities within existing Independent Service Provider processes.
• Assist with simplifying and improving sourcing processes to support scalable growth.
• Analyze information and data to identify trends, opportunities, and potential process improvements.
• Collaborate with PXG team members and cross-functional partners to understand business needs and develop practical solutions.
• Assist with developing recommendations, presentations, process documentation, and other materials for business stakeholders.
• Gain exposure to sourcing, procurement, operations, performance management, and the Home Services business model.
• Develop skills in data analysis, structured problem-solving, stakeholder communication, process improvement, and business operations.
• Develop a practical recommendation or process-improvement plan that identifies process gaps, proposes scalable improvements, and outlines opportunities to improve Independent Service Provider Performance.

Minimum Qualifications

• Pursuing a Bachelor's Degree in business, supply chain, procurement, operations, analytics, or a related discipline.
• Interest in sourcing, procurement, operations, services, or related business functions.
• Ability to analyze information and communicate findings clearly.
• Demonstrated ability to work through process-based business challenges and identify practical solutions.

Preferred Skills/Experience

• Knowledge or coursework related to sourcing or procurement.
• Experience or coursework related to operations or process improvement.
• Familiarity with data analysis and analytical tools.
• Demonstrated structured problem-solving skills.
• Baseline understanding of the Services business model.
• Experience supporting projects, programs, events, or team initiatives.
• Previous internship, work, volunteer, or campus organization experience.
• Demonstrated ability to organize information, identify opportunities, and translate observations into practical next steps.
• Experience in a leadership position at work or within a campus organization.
• Interest in pursuing a career in sourcing, procurement, operations, supply chain, analytics, or performan