Provider Partnerships and Referral Growth Manager

Socket.dev; Chicago (IL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Mileage reimbursement

Full benefits

Performance bonus

Job summary

Genesis seeks a field-facing role in the Chicago area to visit primary care offices, PT clinics, athletic trainers, and community partners. You will build trust, facilitate referrals, and bring the practice’s warmth to every room.

You will manage the referral book, host events with providers, and capture insights to improve patient experience, reputation, and growth. This role requires a reliable vehicle and daily driving across Chicagoland.

Qualifications

• Bachelor’s degree required.
• Experience in relationship-driven roles.
• Reliable vehicle and valid driver’s license; daily driving across Chicagoland.
• Excellent verbal communication; comfortable walking into rooms cold.
• Chicago-based or willing to learn Chicagoland.

Responsibilities

• Visit primary care offices, PT clinics, and community partners daily.
• Manage referrals and key referrer relationships.
• Host lunches, dinners, open houses, and large events with clinical and growth teams.
• Provide feedback from the field to improve operations and patient experience.

Skills

Relationship building

Communication

CRM tooling

In-person visits

Local market knowledge

Education

Bachelor’s degree

Tools

CRM tools

Job description

The thesis.

Specialty practicesdon’tgrow through billboards. They grow through relationships — one primary care office, one physical therapist, one athletic trainer, oneschool nurse at a time. Every new patient who gets orthopedic care at Genesis starts with someone in the community trusting us enough to send them ourway..

That someone starts with you.

About Genesis.

A multi-location orthopedic practice across Chicagoland, built to expand access to musculoskeletal care —including forMedicaid patients and underserved communities most specialty practiceswon’tserve. We move like an entrepreneurial company, not a hospital system.We’regrowing fast, and we need a person on the ground turning that growth into real relationships.

Our mission is to provide world-class care that the rich desire and the poor can access.Our patientsincludeeliteathletes,those whocan’tafford insurance, and everyone in between.You’llcollaborate with members of ourProfessional Athlete Advisory Boardtohelp usmaximize our impactinthe Chicago community

The role.

You are Genesis in the community. Every day,you’reout — visiting primary care offices, catching PTs on their break,dropping in onurgent carefacilities,meeting withathletic trainers, schooladministrators, and workers’ comp adjusters. You build trust. You make it easy for people to refer a patient to us. You bring the practice’s warmth and mission with you into every room.

You will:

• Show up. Every day.Regular, in-person visits to primary care practices, referring providers, and community partners across Chicagoland. This is a windshield-time role.

• Manage the referral book.Own the key referrer and partner relationships. Knowwho’ssending patients, who used to, and who could. Follow up. Fix problems fast.

• Host the moments that matter.Occasional lunch-and-learns,dinners with referring providers,open houses, coffee chats,smallcommunity events, andlarge scalepromotional eventsat ourprofessionalsports events— pulled together with our clinical team, growth team,and external partners.

• Bringintelligenceback.What arereferringproviders hearing?What’smakingit hard to send patients to us?You’reour eyes and ears in the field.

• Own Online Reputation.When patients leave reviews:investigate them, cascade positive ones to providers, andsupport the team in developing operational changes to create better patient experience.

Who you are.

• Warm.People like being around you. You remember names, kids, coffee orders.

• Motivated.No onehas totell you to make the next call, plan the next visit, or follow up on last week’s meeting.You thoroughly enjoy the job itself and will compete with yourself to be better today than you were the day before.

• Detail-orientedand strategic.Every name and leadrepresentspotential partnerships thatcanlead tobetter health and lives.Tracking your conversations and relationshipsin ourCRM and being eager to derive insights from your efforts is critical tosuccess.You'reexcited aboutcreating strategy fromthe body of work you generate.

• Relational, not transactional.You build trust before you ask for anything.

• Local.You know Chicagoland— oryou’reexcited tolearn it neighborhood byneighborhood.

• Mission-aligned.You care that Genesis serves everyone, includingpatientsother specialty practices turn away.

• Values-aligned.You value andare naturally compelledtodemonstrateCompassion,Humility, Passion, Excellence, Faith, and Hard Work.

• Comfortable in a car.Most of your week is on the road.

Reportsto.

Marketing / Business Development leadership.

• Bachelor’s degree.

• Experience in arelationship-driven role: sales, business development, community outreach, hospitality, account management, physician liaison, or similar.

• Reliable vehicle and valid driver’s license. This role requires daily driving across Chicagoland.

• Excellent verbal communication; comfortable walking into a room cold.

• Chicago-based (or ready to be).

Preferred.

• Existing relationships with primary care practices, PT clinics, athletic trainers, or workers’ comp adjusters in the Chicago area.

• Healthcare, sports medicine, or physician liaison background.

• Bilingual English/Spanish, given the communities Genesis serves.

• Comfort withCRMtoolsto track visits andrelationships, andsuggest improvements.

$45,000–$70,000base dependingon experience, plus performance bonusof up to $75,000tied to referral growth and partner relationships developed. Mileage reimbursement for the driving this role requires. Full benefits.