Provider Outreach and Education Manager

Automated Health Systems; Baltimore (MD); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k)

Wellness program

Training program

Career growth

Job summary

Automated Health Systems, Inc. is seeking a Provider Outreach and Education Manager to lead outreach and education activities supporting Maryland Medicaid programs.

This hands-on management role involves guiding providers through enrollment, re-enrollment, revalidation, and program requirements while advancing outreach efforts across Maryland. The position requires 3+ years in Medicaid provider relations or healthcare outreach, with a Bachelor’s degree preferred and strong leadership,

Qualifications

• Bachelor's degree preferred; equivalent professional experience considered.
• 3+ years of experience in Medicaid provider relations, healthcare outreach, or a related field.
• Previous supervisory or mentoring experience.
• Familiarity with Medicaid programs, enrollment processes, and regulations.
• Experience conducting training, presentations, or educational outreach.
• Strong communication, organizational, and relationship-building skills.
• Willingness to travel extensively across Maryland.

Responsibilities

• Coordinate and oversee daily provider outreach and education activities
• Provide guidance and support to Outreach and Education Analysts
• Develop and implement outreach plans to engage providers
• Conduct in-person and virtual training sessions
• Educate providers on Medicaid enrollment, re-enrollment, revalidation, and updates
• Build relationships with providers, associations, and stakeholders
• Coordinate outreach events and presentations across Maryland
• Monitor activities, track performance, and report to management
• Identify opportunities to improve provider communication and engagement
• Collaborate with internal teams to support program requirements

Skills

Provider relations

Healthcare outreach

Training delivery

Communication

Team leadership

Education

Bachelor's degree

Job description

Automated Health Systems, a dynamic healthcare management company, is seeking a ProviderOutreach and Education Manager to lead provider outreach and education activities supporting Maryland Medicaid programs.

In this hands-on management role, you will help healthcare providers understand Medicaid enrollment, re-enrollment, revalidation, and program requirements while supporting outreach initiatives throughout Maryland.

401(k)

Employee Wellness Program

Comprehensive and ongoing training

Strong company culture with career growth opportunities

Responsibilities

Coordinate and oversee daily provider outreach and education activities

Provide guidance, coaching, and support to Outreach and Education Analysts

Develop and implement outreach plans to support provider engagement and program goals

Conduct in-person and virtual training sessions for healthcare providers and stakeholders

Educate providers on Medicaid enrollment, re-enrollment, revalidation, and program updates

Build and maintain positive relationships with providers, provider associations, and community stakeholders

Coordinate outreach events, provider meetings, and informational presentations throughout Maryland

Monitor outreach activities, track performance, and prepare reports for management

Identify opportunities to improve provider communication, education, and engagement

Collaborate with internal teams to support program requirements and operational goals

Qualifications

Bachelor's degree in a related field preferred; equivalent professional experience considered

3+ years of experience in Medicaid provider relations, healthcare outreach, provider enrollment, or a related healthcare services environment

Previous supervisory, team lead, training, or staff mentoring experience preferred

Familiarity with Medicaid programs, provider enrollment processes, and healthcare regulations

Experience conducting training, presentations, or educational outreach activities

Strong communication, organizational, and relationship-building skills

Ability to work independently, coordinate multiple priorities, and support a team

Ability and willingness to travel extensively Maryland

Automated Health Systems is an Equal Opportunity Employer.

Salary Range

55,000-60,000

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