Provider Network & Compliance Operations Lead

MercyOne Medical Group; Clive (IA); Hybride; USD 55 000 - 70 000; Plein temps

Résumé du poste

MercyOne Medical Group in the United States is seeking an Operations Coordinator to support MercyOne PHSO’s Provider Network and Compliance teams. The hybrid role includes managing the Provider Network Directory, participating in recruitment coordination, and assisting with contract­ing and inquiries.

Responsibilities include supporting policy handbooks, conducting user audits, coordinating meetings, and tracking deliverables.

Qualifications

• Bachelor’s degree preferred; in lieu of education, work history may be considered.
• Minimum one year in a healthcare system, health plan, or accrediting body.
• Experience with ACOs and value-based care is preferred.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong verbal communication and critical thinking skills.
• Excellent writing, organization, and multi-tasking abilities.
• Project management skills highly preferred.
• Strong presentation skills are a plus.
• Ability to collaborate in a shared leadership environment.
• Demonstrates honesty, integrity, and caring aligned with mission.

Responsabilités

• Knows and demonstrates Trinity Health Mission, Vision, and Values.
• Provider Network Support: implement and maintain NCQA-compliant directory; develop intake forms; coordinate recruitment; assist in contracts; respond to inquiries.
• Compliance Support: manage policy handbook; conduct documentation audits; assist in regulatory inquiries; onboard new participants/providers; handle inquiries.
• Project & Meeting Support: create agendas, prepare materials, take minutes; track deliverables; coordinate changes in processes; maintain education content.
• Other duties as assigned by the manager; maintain knowledge of applicable laws and integrity program.
• Support in a collaborative environment and uphold ethical standards.

Connaissances

Microsoft Office

Project coordination

Verbal communication

Interpersonal skills

Formation

Bachelor’s degree preferred

Outils

SharePoint

CRM software

Description du poste

MercyOne Medical Group in the United States is seeking an Operations Coordinator to support MercyOne PHSO’s Provider Network and Compliance teams. The hybrid role includes managing the Provider Network Directory, participating in recruitment coordination, and assisting with contract­ing and inquiries.

Responsibilities include supporting policy handbooks, conducting user audits, coordinating meetings, and tracking deliverables.