Provider Maintenance Administrative Assistant - REMOTE

EK Health Services; United States; Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401K

Paid Time Off

Paid Holidays

Monthly Internet Stipend

Job summary

EK Health Services is seeking a Provider Maintenance Administrative Assistant to accurately resolve medical bills and manage provider data. This full-time, remote role involves high-volume data entry across multiple systems and daily collaboration with clients and medical providers.

Reporting to the Bill Review Team Lead, the ideal candidate has 2+ years of office experience, strong communication skills, and proficiency with MS Word and Excel.

Qualifications

• High School Diploma required; some college or degree preferred.
• 2+ years of office experience.
• Excellent written and oral communication & interpersonal skills.
• Strong Organization Skills; high comfort with computers.

Responsibilities

• Analyze medical bills and determine needed provider information for processing.
• Verify provider data is correctly added/modified in the BR system.
• Follow-up with customers on provider files and data validation.
• Protect system integrity by correcting duplications and outdated data.
• Communicate with medical providers to obtain needed information and resolve issues.
• Interact with clients offering fast, professional customer service.

Skills

Communication skills

Organization skills

Data entry

MS Word

MS Excel

Education

High School Diploma

Some college

College degree preferred

Tools

MS Word

MS Excel

Email

Job description

Full-time

Description

Please note: At this time, we are not accepting or considering applicants residing in California (CA), New York (NY), or Hawaii (HI).

Reporting to the Bill Review Team Lead, the Provider Maintenance Administrative Assistant is responsible for accurately resolving any medical bills requiring providers/ vendors to be added as well as additional tasks as assigned. This position is high data entry working in multiple systems.

Work Specifics: Full-time, Non-exempt position, work remotely, Monday through Friday 7am - 4:00 pm local time.

Job responsibilities will include, but are not limited to:

• Accurately and appropriately analyze medical bills and make recommendations and solutions based on the review of provider information what is needed to process a medical bill.
• Review and verifies the correct provider information for medical bill is utilized, added, or modified within the BR system.
• Follow-up with customer regarding the provider files and validation of medical provider data.
• Protect system integrity: monitoring and correcting duplications and inaccurate/outdated data.
• Communicate with medical providers to obtain needed information and resolve bill-specific issues.
• Communicate directly with clients, offering excellent customer service by responding to and answering their questions quickly and professionally.
• Other duties as assigned.

Pay & Perks

• Pay: $16-18/hr DOE and location
• Medical, Dental and Vision insurance
• 401K
• Paid Time Off
• Paid Holidays
• Monthly Internet Stipend

Requirements

• High School Diploma required, some college or college degree preferred
• 2+ years of office experience
• Excellent Written and Oral Communication & Interpersonal Skills
• Strong Organization Skills
• High comfort level with computers and computer programs (MS Word, MS Excel, Email)
• Ability to meet deadlines in a high pressure, time sensitive environment
• Ability to lift to 20 lbs.

Physical Requirements

Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.

*Requires DSL, fiber, or cable internet connection from home 100 Mbps preferred or better.*