Provider Maintenance Administrative Assistant - REMOTE

EK Health Services Inc.; Phoenix (AZ); Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401K

Paid Time Off

Paid Holidays

Monthly Internet Stipend

Job summary

EK Health Services Inc. is seeking a Provider Maintenance Administrative Assistant to accurately resolve medical bills and manage provider information across multiple systems.

This full-time, non-exempt role is remote, following Monday through Friday 7am to 4:00 pm local time. You will analyze bills, verify provider data in the BR system, and communicate with providers and clients to ensure data integrity and timely resolution of issues.

Qualifications

• High School Diploma required; some college or degree preferred.
• 2+ years of office experience.
• Excellent written and oral communication & interpersonal skills.
• Strong organizational skills.
• High comfort with computers and programs (MS Word, MS Excel, Email).
• Ability to meet deadlines in a fast-paced environment.
• Ability to lift up to 20 lbs.

Responsibilities

• Accurately analyze medical bills and determine provider information needed to process a bill.
• Review and verify provider information within the BR system.
• Follow up with customers regarding provider files and data validation.
• Protect data integrity by identifying and correcting duplicates and outdated data.
• Communicate with medical providers to obtain needed information and resolve bill-specific issues.
• Provide excellent customer service by responding to inquiries promptly and professionally.
• Perform other duties as assigned.

Skills

Written and verbal communication

Interpersonal skills

Organizational skills

Time management

Attention to detail

Education

High School Diploma

Some college or college degree preferred

Tools

MS Word

MS Excel

Email

Job description

Description

Please note: At this time, we are not accepting or considering applicants residing in California (CA), New York (NY), or

Hawaii (HI).

Reporting to the Bill Review Team Lead, the Provider Maintenance Administrative Assistant is responsible for accurately resolving any medical bills requiring providers/ vendors to be added as well as additional tasks as assigned. This position is high data entry working in multiple systems.

Work Specifics: Full-time, Non-exempt position, work remotely, Monday through Friday 7am - 4:00 pm local time.

Job responsibilities will include, but are not limited to:

• Accurately and appropriately analyze medical bills and make recommendations and solutions based on the review of provider information what is needed to process a medical bill.


• Review and verifies the correct provider information for medical bill is utilized, added, or modified within the BR system.


• Follow-up with customer regarding the provider files and validation of medical provider data.


• Protect system integrity: monitoring and correcting duplications and inaccurate/outdated data.


• Communicate with medical providers to obtain needed information and resolve bill-specific issues.


• Communicate directly with clients, offering excellent customer service by responding to and answering their questions quickly and professionally.


• Other duties as assigned.

Pay & Perks

• Pay: $16-18/hr DOE and location


• Medical, Dental and Vision insurance


• 401K


• Paid Time Off


• Paid Holidays


• Monthly Internet Stipend

Requirements

• High School Diploma required, some college or college degree preferred


• 2+ years of office experience


• Excellent Written and Oral Communication & Interpersonal Skills


• Strong Organization Skills


• High comfort level with computers and computer programs (MS Word, MS Excel, Email)


• Ability to meet deadlines in a high pressure, time sensitive environment


• Ability to lift to 20 lbs.

Physical Requirements:

Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.

*Requires DSL, fiber, or cable internet connection from home 100 Mbps preferred or better. *