Provider Implementation Manager

Jobtailor; Nashville (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor in Nashville is seeking a Project Manager to own end-to-end provider partnership initiatives in healthcare, from initial talks to contract signing. You will coordinate meetings, prepare partner-specific content, and capture feedback for action.

You will build dashboards, track onboarding metrics, and work with SMEs to align messaging. This role requires strong PM skills, Excel, and experience managing multiple complex projects with diverse stakeholders in a fast-paced startup

Qualifications

• 2–5 years’ experience in project management, operations, or business development in healthcare.
• Experience managing multiple complex projects with internal and external stakeholders.
• Strong organizational and PM skills to juggle priorities.
• Background with project management methodologies/tools.
• Strong Excel skills and data analysis experience.
• Ability to build dashboards, reports, and presentations for leaders and partners.
• Comfort in early-stage environments with experimentation in tracking progress.

Responsibilities

• Manage the lifecycle of new provider partnerships from initial discussions through final contract signature.
• Attend, schedule, and coordinate preparation of partner-specific content for meetings.
• Take detailed notes of partner feedback and decisions during meetings.
• Coordinate with SMEs to align messaging and deliver timely responses and content.
• Report key metrics such as prospects in funnel and conversion rate to senior management.
• Improve provider partner onboarding with detailed Gantt-chart timelines and tracking.
• Review and improve clinic onboarding processes, including SME engagements, training, and data reviews.
• Manage resources assigned to partner onboarding and highlight shortages to management.
• Track action completion and follow up to ensure responsiveness to provider accounts.
• Create data-driven partner conversion processes with dashboards and tracking conversions.

Skills

Project Management

Data Analysis

Excel

Gantt Chart Creation

Metrics Reporting

Dashboard Creation

Stakeholder Management

Tools

Project Management Tools

Dashboards

Job description

• Manage the lifecycle of new provider partnerships from initial discussions through to final contract signature.
• Attend, schedule, and co-ordinate the preparation of partner-specific content for meetings with potential provider partners.
• Take detailed notes of provider partner feedback and requirements and of decisions made and actions assigned during meetings.
• Co-ordinate with subject matter experts to ensure alignment on messaging for provider meetings, delivery of responses to partners on time, and to prepare content for meetings with prospects.
• Report key metrics such as prospects in funnel, conversion rate, and prospect sources into senior management.
• Manage and improve our provider partner onboarding process by creating detailed Gantt-chart timelines for provider onboarding, tracking actions such as contract signature, pharmacy procedure alignment, patient screening and IT integration.
• Continuously review and improve our structured process for clinic onboarding, including SME engagements, training, financial analyses and data reviews, and identifying internal champions.
• Manage resources assigned to partner onboarding to ensure actions are completed and highlight resource shortages to management.
• Track action completion and follow up to ensure responsiveness to all provider accounts.
• Create and maintain a data-driven partner conversion process by working with senior leaders to identify key onboarding metrics such as conversion rates by channel, reviewing conversion data to identify aspects of the onboarding funnel where prospects churn, creating live dashboards of prospect interactions for each member of the Growth team, and introducing new systems and tools for identifying and tracking conversions.

Requirements

• 2-5 years’ prior experience in project management, implementation, operations, change management, business development, consulting, or a related commercial or project management role, within the healthcare industry.
• Demonstrated experience of independently managing multiple complex projects in parallel involving multiple internal and external stakeholders.
• Strong organizational and project management skills with the ability to manage multiple competing priorities.
• A background in the use of project management tools or methodologies.
• Strong analytical skills, including Excel capability and experience analysing commercial or operational data.
• An ability to build clear dashboards, reports, and presentations for internal leaders and external partners.
• Comfort working in an early-stage environment where processes are still being developed, and a curiosity to experiment with new approaches to tracking progress.
• Strong organizational and project management skills with the ability to manage multiple competing priorities.

Core Competencies

Demonstrates expertise in project management and operations within the healthcare industry, with a focus on managing provider partnerships and onboarding processes. Proficient in data analysis and reporting, utilizing project management tools to enhance efficiency and track key metrics.

Highest-signal resume keywords

• Project Management
• Data Analysis
• Healthcare Industry Experience
• Dashboard CreationStakeholder Management

ATS Optimization Keywords

Hard Skills

• Project Management
• Data Analysis
• Excel
• Gantt Chart Creation
• Metrics Reporting

Soft Skills

• Organizational Skills
• Curiosity
• Communication

Industry Keywords

• Healthcare
• Provider Partnerships
• Onboarding Process
• Change Management
• Business Development

Tools & Technologies

• Project Management Tools
• Dashboards