Provider Enrollment Supervisor - Tucker, GA (Hybrid)

Gainwell Technologies; Tucker (GA); Hybrid; USD 48,000 - 69,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and-

401(k) with company match

Flexible vacation policy

Career growth opportunities

Company-provided computer

Job summary

The Provider Enrollment Supervisor at Gainwell Technologies will lead the Provider Enrollment team responsible for processing provider applications for Georgia Medicaid. You will manage day-to-day operations, staff, and ensure SLA adherence while coordinating with DCH leadership and internal teams.

You will supervise 20+ specialists, handle performance reviews, training, hiring, and salary administration, and develop desk procedures to improve enrollment workflows in a hybrid on-site/remote

Qualifications

• Bachelor's degree and 2+ years supervising provider enrollment or credentialing for Medicaid/Medicare.
• Strong problem-solving skills with ability to lead staff.
• Experience with SLAs in fast-paced environments.
• Excellent written and oral communication.

Responsibilities

• Lead a 20+ Provider Enrollment Specialists team daily.
• Oversee staff performance, training, evaluations, and time management.
• Manage provider enrollment operations and SLA delivery.
• Develop desk-level procedures for the enrollment team.
• Collaborate with DCH leadership and internal stakeholders.

Skills

Leadership

Problem solving

Communication

Customer service

Computer literacy

Education

Bachelor's degree

Job description

Location: Tucker, GA, US, 30084-7060

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

The Provider Enrollment Supervisor is responsible for the day-to-day leadership of the Provider Enrollment team. The Provider Enrollment team is responsible for receiving and processing applications for provider participation in the Georgia Medicaid program. Primary responsibilities include receiving and processing provider applications, processing file maintenance requests, maintaining electronic provider files, and answering provider questions regarding enrollment-related matters.

Your role in our mission

• Effectively manage a team of 20 plusProvider Enrollment Specialists
• Perform and manage administrative duties such as employee performance, training, evaluations, corrective actions, and time management.
• Manage day to day operations for provider enrollment/CVO processors
• Perform all admin tasks for direct reports (hiring, salary administration, performance reviews, etc.)
• Work closely with the Department of Community Health (DCH) provider enrollment leadership
• Work with other GWT staff (systems, project team and operational leadership)
• Ensure all contractual Service Level Agreements (SLAs) and deliverables are met
• Work closely with CVO/GWT leadership
• Develops all desk-level procedures for use by the Provider Enrollment Team
• Oversees the compilation of Provider Enrollment statistics for the Department of Community Health (DCH)

What we're looking for

• Bachelor's degree withtwo or more years of experience supervisingprovider enrollment or credentialing activities forMedicaid, Medicare, or a large health network
• Strong problem-solving skills with theability to lead team members
• Experience with adhering to established processes and understanding Service Level Agreements when working in a fast-paced environment
• Strong customer service skills with an emphasis on written and oral communication for providingresolutions
• Basic computerliteracy andsystem navigationskills

What you should expect in this role

• Work Environment: This is a hybrid role. You will be required to work at least 2 days per week on-site, but could increase based on business needs.
• Training: Approximately 2 weeks on-site.
• Assessment Requirement: Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.
• Video Requirements: Video cameras must be on during all interviews and throughout the first week of orientation.
• Internet Requirements for Telework/Hybrid Roles: To work effectively in a telework or hybrid position with Gainwell, employees must have a broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for the best performance. To test your internet speed:
  • Go to Google.
  • Search for Internet Speed Test or click here.

Employee Benefits & Perks:

• Health benefits (medical, dental, and vision) begin on Day 1 of employment.
• 401(k) with company match and additional benefits become available within the first few months.
• Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell.
• Career growth and advancement opportunities are encouraged and supported.
• A company-provided computer is supplied for work use.

The deadline to submit applications for this posting is November 2, 2026.

The pay range for this position is$48,400.00-$69,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.