Provider Enrollment Specialist - Nashville, TN (On-site)

Gainwell Technologies; Nashville (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Job summary

Gainwell Technologies is hiring a Provider Enrollment Specialist based in Nashville, TN. This role involves processing provider enrollment documents, handling calls regarding enrollment inquiries, and ensuring compliance with guidelines.

Ideal candidates will have experience in call centers or provider enrollment, strong data entry skills, and attention to detail. The pay range is $35,000 to $50,000 annually, with benefits including health insurance and a flexible vacation policy.

Qualifications

• Experience handling enrollment documentation and provider inquiries.
• Ability to complete enrollment-related tasks accurately.
• Strong verbal and written communication skills.

Responsibilities

• Process provider enrollment documents and assist providers in a call center.
• Maintain accurate provider records and analyze enrollment data.
• Ensure compliance with established guidelines.

Skills

Experience in a call center or provider enrollment

Strong data entry and computer skills

Excellent organizational and communication skills

Attention to detail

Job description

Location: Nashville, TN, US, 37228

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As Provider Enrollment Specialist - Nashville, TN (On-site), you can contribute your skills as we harness the power of technology to help our clients improve the health and well‑being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

Your role in our mission

• Process provider enrollment and re‑enrollment documents, including applications, forms, and correspondence.
• Support providers in a call center environment by handling inbound and outbound calls related to enrollment status and inquiries.
• Maintain accurate provider records, perform general filing, and prepare routine enrollment‑related correspondence.
• Compile, verify, and analyze provider enrollment data and documentation to ensure accuracy and compliance with established guidelines.
• Work independently and collaboratively in a team‑oriented, production‑driven environment while meeting quality and productivity standards.

What we’re looking for

• Experience in a call center and/or provider enrollment environment, including handling enrollment documentation and provider inquiries.
• Strong data entry and computer skills, with the ability to navigate multiple systems and operate standard office equipment.
• Ability to follow established procedures and protocols to accurately complete enrollment‑related tasks.
• Excellent organizational, verbal, and written communication skills, including professional phone etiquette.
• Exceptional attention to detail with a strong commitment to accuracy, quality, and productivity.

What you should expect in this role

• This position is based in an onsite office environment in Nashville, TN.
• The work schedule is Monday through Friday, from 7:00 AM to 3:30 PM CST.

Assessment Requirement: As part of our interview process, all candidates must complete an assessment to evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem‑solving capabilities.

The pay range for this position is $35,000 - $50,000 per year; however, the base pay offered may vary depending on geographic region, internal equity, job‑related knowledge, skills, and experience, among other factors. All salaried, full‑time candidates are eligible for a generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also offer a variety of leadership and technical development academies to help build your skills and capabilities.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.”