Payer Enrollment Specialist

NOCD Inc.; Evanston (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) plan with company match

Generous PTO policy

Paid parental leave

Onsite exercise facility

Job summary

NOCD Inc. is seeking a Provider Enrollment Specialist to manage the enrollment of mental health therapists for managed care plans, ensuring accuracy and compliance. This role requires at least 3 years of relevant experience and strong organizational skills.

As a part of the team, you'll work with both internal and external stakeholders, contributing to a growing organization that aids in the treatment of OCD. NOCD offers a competitive salary of $60,000-$75,000 per year and numerous benefits.

Qualifications

• Minimum of 3 years experience in behavioral health payer enrollment.
• Ability to handle sensitive information with strong attention to detail.
• Strong analytical skills and problem resolution capabilities.

Responsibilities

• Coordinate and manage provider enrollment for behavioral health professionals.
• Maintain accurate provider records in enrollment databases and systems.
• Monitor the status of applications with payers to resolve enrollment issues.

Skills

Attention to detail

Organizational skills

Problem-solving skills

Communication skills

Education

High School Diploma or equivalent required

Associate’s or Bachelor’s degree preferred

Job description

NOCD is the #1 telehealth provider for the treatment of obsessive‑compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, Members can quickly access and schedule live, face‑to‑face video therapy sessions with our national network of licensed Therapists that specialize in Exposure and Response Prevention Therapy (ERP) – considered the "gold standard" in OCD treatment.

At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We’re changing the world and need other like‑minded individuals to accelerate and expand our efforts.

About The Role

Provider Enrollment Specialist. The Provider Enrollment Specialist is responsible for processing, verifying and maintaining the enrollment of mental health therapists for managed care plans as well as Medicare and Medicaid programs. The ideal candidate will have knowledge of provider credentialing, behavioral health licensing requirements and a familiarity with government insurance programs. This role ensures accuracy and compliance with internal policies as well as guidelines established by regulatory agencies.

What You’ll Do

• Coordinate and manage provider enrollment, revalidation, roster management, and demographic maintenance for both delegated and non‑delegated agreements behavioral health professionals (LPCs, LMFTs, LCSWs, and PhDs).
• Maintain accurate provider records in enrollment databases, credentialing systems, payer portals and CAQH, including enrollment activities, approvals and effective dates.
• Monitor the status of applications with payers to ensure timely processing and resolution of enrollment issues.
• Ensure compliance with payer requirements, federal and state regulations, and internal company policies.
• Generate reports regarding enrollment status, aging applications and key performance metrics.
• Ensure consistency of provider data across internal systems, payer portals and delegated rosters.
• Work with internal teams for enrollment issues with commercial payers.
• Assist with preparation for payer delegation audits and corrective action plan when necessary.
• Communicate enrollment status updates to both providers and internal stakeholders.

Who You Are

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Minimum of 3 years experience of behavioral health payer enrollment.
• Strong attention to detail, organizational skills, and ability to handle sensitive information.
• Demonstrated skills in problem solving, analysis and resolution.
• Strong analytical, organizational and problem‑solving skills.
• Excellent written and verbal communication abilities.
• Ability to prioritize workload effectively and meet deadlines.
• Ability to work quickly and efficiently while maintaining accuracy.
• Ability to remain flexible and adapt to changes in a fast‑paced environment.

Why Work for NOCD

We’re committed to supporting your growth, both professionally and personally. With an inclusive culture and ongoing learning opportunities, we are here to help you thrive and do the best work of your life. At NOCD, you will:

• Help scale one of the fastest‑growing specialty behavioral health organizations in the world.
• Work directly with operational, clinical, product, and business leaders to solve meaningful challenges at scale.
• Use data, technology, and critical thinking to drive measurable improvements in member outcomes and business performance.
• Contribute to a mission that helps people reclaim their lives from one of the world's most disabling mental health conditions.
• Build your career in a high‑growth environment where ownership, innovation, and execution are valued and rewarded.
• Play a role in shaping the future of NOCD as we expand beyond OCD into additional behavioral health specialties.

If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, NOCD is the place for you.

What We Offer

• Competitive salary and benefits package, including Medical, Dental, Vision, and a 401(k) plan with a Company Match.
• Employee Assistance Programs, including Mental Health, Wellness, Financial, Legal, and Pet Insurance.
• Generous PTO policy with 11 observed company holidays.
• 12 weeks of fully paid parental leave for the primary caregiver, and 6 weeks of fully paid leave for the secondary caregiver, for qualifying full‑time employees.
• Energetic start‑up environment with onsite exercise facility.

The expected pay range for this position is $60,000-$75,000 per year. Actual pay will be based on the individual’s qualifications and experience.