Provider Enrollment Liaison

Bookmark Medical; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401(k)

Life insurance

Flexible time off

Vacation Exchange Program

Job summary

Bookmark Medical in Nashville is seeking a Provider Enrollment Liaison to manage end-to-end enrollment and revalidation for providers, ensuring timely submissions to payers and compliance with state and federal requirements. This role collaborates across teams to keep data accurate and enrollment on track.

You will work with Network Operations, Revenue Cycle Management, and the Referral Team to resolve enrollment issues, maintain provider data, and support timely reimbursement.

Qualifications

• Associates or Bachelor's degree preferred, proven equivalent experience accepted.
• 2-4 years of proven experience in provider enrollment or credentialing.
• Knowledgeable of Medicare, Medicaid, and major commercial payers across multiple states.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication and follow-up skills.
• Proficient with CAQH, PECOS, NPPES, Availity and payer specific portals.
• Ability to manage multiple priorities and deadlines independently.

Responsibilities

• Coordinate and submit enrollment and revalidation applications for all new and existing providers with contracted payers to enable them to begin and continue seeing patients.
• Ensure employed providers are properly enrolled with Medicare and Medicaid to enable them to begin and continue seeing patients.
• Maintains accurate provider data in SalesForce and Availity for all providers; CAQH, NPPES, PECOS and payer portals for employed providers.
• Monitor enrollment status and perform regular follow up with contracted payers to resolve enrollment issues and expedite processing when necessary.
• Track and maintain revalidation dates to ensure continuous participation with contracted payers.
• Serve as the primary point of contact for providers and internal/external stakeholders regarding enrollment status.
• Stay current on regulatory and contracted payer changes impacting provider enrollment processes.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Time management

Regulatory knowledge

Education

Associates or Bachelor's degree preferred

Tools

CAQH

PECOS

NPPES

Availity

Payer portals

Job description

Provider-Centered. Patient-Focused. Built for What Healthcare Should Be.

At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most-patients.

Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over.

Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day.

If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you.

The Provider Enrollment Liaison is responsible for managing the end-to-end process of enrolling providers. This role ensures timely and accurate submission of provider applications, revalidations, and updates to maintain compliance with our contractual obligations to our contracted payers, State and Federal Agency requirements. Additionally, the Provider Enrollment Liaison supports timely reimbursement efforts. The Provider Enrollment Liaison collaborates with providers, contracted payers, internal teams including, but not limited to Network Operations, Revenue Cycle Management and the Referral Team to mitigate issues and successfully streamline providers enrollment with payers.

Operating Responsibilities

• Coordinate and submit enrollment and revalidation applications for all new and existing providers with contracted payers to enable them to begin and continue seeing patients.
• Ensure employed providers are properly enrolled with Medicare and Medicaid, to enable them to begin and continue seeing patients.
• Maintain accurate provider data in SalesForce and Availity for all providers. And, accurate provider data in CAQH profiles, NPPES, PECOS, and payer portals for employed providers.
• Monitor enrollment status and perform regular follow up with contracted payers to resolve enrollment issues and expedite processing when necessary.
• Track and maintain revalidation dates to ensure continuous participation with contracted payers.
• Serve as the primary point of contact for providers, and internal and external stakeholders regarding enrollment status.
• Stay current on regulatory and contracted payer changes impacting provider enrollment processes.

Education & Skills

• Associates or Bachelor's degree preferred, proven equivalent experience accepted.
• 2-4 years of proven experience in provider enrollment or credentialing.
• Knowledgeable of Medicare, Medicaid, and major commercial payers across multiple states.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication and follow-up skills.
• Proficient with CAQH, PECOS, NPPES, Availity and payer specific portals.
• Ability to manage multiple priorities and deadlines independently.
• Ability to seamlessly pivot priorities with minimal disruption

Why You Will Love Working Here

We take care of our team so they can take care of patients. Benefits include:

• Medical, dental, and vision coverage
• Company funded HSA + exclusive healthcare discounts
• 401(k) with company match
• Company paid life insurance
• Flexible time off + Vacation Exchange Program

What We Value

Trust. Ownership (Together). Compassion. Relentless Progress . These values shape how we show up for patients - and for each other.

Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.