Provider Engagement Manager I

Vatica Health, Inc.; Williamstown (NJ); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Tax-free Dependent Care Account

Life insurance, short-term, and long‑/

Excellent PTO policy

Strong supportive teams

Job summary

Vatica Health, Inc. is seeking a Provider Engagement Manager I to manage day-to-day relationships with a portfolio of provider practices, including larger accounts with multiple stakeholders.

You will use performance data to identify opportunities and present practical recommendations in virtual or in-person meetings. You will develop engagement and improvement plans, collaborate with Clinical Operations, Sales and Customer Success, and maintain records in Salesforce.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• At least three years of provider-facing account management, provider engagement, provider relations, or comparable experience.
• Experience working with a large health system supporting provider practices or managing provider relationships.
• Working knowledge of value-based care, quality measures, risk adjustment and Medicare programs, including HEDIS and Stars where relevant.
• Demonstrated ability to manage a portfolio independently, build relationships across executive, clinical and practice teams, and influence action without direct authority.
• Travel of up to 25% is expected.

Responsibilities

• Own day-to-day relationships with an assigned portfolio of provider practices, including larger practices and accounts with multiple stakeholders or complex performance needs.
• Develop and execute practice-specific engagement and performance improvement plans; identify risks to participation, satisfaction and retention; resolve routine concerns independently and escalate when needed.
• Partner with Clinical Operations on record preparation and practice workflows, and with Sales and Customer Success on transitions, account priorities and provider needs.
• Maintain accurate records of practice interactions, commitments and progress in Salesforce and other applicable tools.
• Support provider education on relevant Vatica Health offerings and, as the business evolves, develop familiarity with Cozeva quality capabilities.

Skills

Provider engagement

Account management

Relationship building

Data analysis

Communication

Education

Bachelor’s degree

Tools

Salesforce

Job description

The Provider Engagement Manager I owns relationships with a portfolio of provider practices in an assigned territory. Working within the Vatica Health program and the broader Cozeva organization, this person partners with practice leaders, clinicians and staff to strengthen program adoption, provider satisfaction, and quality and risk adjustment performance. The role uses performance data to identify opportunities, recommend practical improvements and help practices act on them. Own day-to-day relationships with an assigned portfolio of provider practices, including larger practices and accounts with multiple stakeholders or complex performance needs. Review provider participation, quality and risk adjustment performance; present clear, data-informed insights and recommendations to practice stakeholders in virtual and in-person meetings.

• Develop and execute practice-specific engagement and performance improvement plans; Identify risks to participation, satisfaction and retention early. Resolve routine concerns independently and coordinate timely escalation of issues that require leadership or specialized support.
• Partner with Clinical Operations on record preparation and practice workflows, and with Sales and Customer Success on transitions, account priorities and provider needs.
• Maintain accurate records of practice interactions, commitments and progress in Salesforce and other applicable tools.
• Support provider education on relevant Vatica Health offerings and, as the business evolves, develop familiarity with Cozeva quality capabilities.

Bachelor’s degree or an equivalent combination of education and relevant experience. At least three years of provider-facing account management, provider engagement, provider relations, or comparable experience.

• Experience working with a large health system supporting provider practices or managing provider relationships.
• Working knowledge of value-based care, quality measures, risk adjustment and Medicare programs, including HEDIS and Stars where relevant.
• Demonstrated ability to manage a portfolio independently, build relationships across executive, clinical and practice teams, and influence action without direct authority.
• Ability to analyze and present performance information, turn findings into practical recommendations, and communicate effectively in virtual and in-person settings.
• Travel of up to 25% is expected.

Additional experience with multi-site practices, medical groups, health plans, accountable care organizations (ACOs) or other value-based care organizations.

Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded

• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Dependent Care Account
• Life insurance, short-term, and long-term disability
• Excellent PTO policy (everyone deserves a vacation now and then)
• Strong supportive teams- There is always a helping hand when you need it

The projected compensation range for the position may vary based on these factors and could range from $90000 to $110,000 (annualized USD).