Provider Data & Communications Coordinator

Ventura County; Ventura (CA); In loco; USD 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

Ventura County Health Care Plan is seeking an Administrative Assistant I under general supervision to maintain, analyze, and report provider data, ensuring accuracy and regulatory compliance for the county’s health program.

Responsibilities include maintaining provider enrollment data in the QNXT system, answering calls, preparing reports, supporting departmental operations, and providing high-quality customer service to providers and members.

Competenze

• Proficiency in Microsoft Word and Excel.
• Strong administrative and clerical skills.
• Ability to manage high volume provider data and inquiries.

Mansioni

• Maintains provider data accuracy in the QNXT system, including enrollment.
• Answers calls from providers and members.
• Prepares reports and correspondence, including surveys.
• Conducts after-hours survey and directory usability testing and reporting.
• Supports departmental management with staff projects and assignments.
• Oversees provider directory maintenance and communications via portal, email, and phone.
• Maintains provider services spreadsheets; provides customer service to providers and clinics.

Conoscenze

Microsoft Word

Microsoft Excel

Formazione

Associate Degree in related field

1 year administrative/clerical experience

Descrizione del lavoro

Ventura County Health Care Plan is seeking an Administrative Assistant I under general supervision to maintain, analyze, and report provider data, ensuring accuracy and regulatory compliance for the county’s health program.

Responsibilities include maintaining provider enrollment data in the QNXT system, answering calls, preparing reports, supporting departmental operations, and providing high-quality customer service to providers and members.