A leading healthcare technology firm is seeking a Field Service Engineer in St. Louis, Missouri. The engineer will operate and maintain the Proton Therapy System, troubleshooting equipment issues and providing top-notch customer support. Candidates should preferably hold a Bachelor's degree in Engineering or Physics or have significant relevant experience. The role requires excellent mechanical and electrical skills, with a focus on customer satisfaction and effective communication. Knowledge of radiation therapy equipment is a plus, and candidates must be willing to travel and work off-shift as needed.
Qualifications
Bachelor of Science or equivalent in Engineering or Physics preferred.
Experience with radiation therapy equipment is a plus.
Strong interest in new technology and continuous learning.
Responsibilities
Operate and maintain the Proton Therapy System.
Provide on-site customer support through corrective and preventive maintenance.
Report and document interventions accurately.
Skills
Troubleshooting
Customer service
Mechanical ability
Electrical ability
Data analysis
Education
Bachelor of Science in Engineering or Physics
4–6+ years technical experience in a relevant field
Tools
Salesforce or equivalent CRM
Computer interfaces
Job description
A leading healthcare technology firm is seeking a Field Service Engineer in St. Louis, Missouri. The engineer will operate and maintain the Proton Therapy System, troubleshooting equipment issues and providing top-notch customer support. Candidates should preferably hold a Bachelor's degree in Engineering or Physics or have significant relevant experience. The role requires excellent mechanical and electrical skills, with a focus on customer satisfaction and effective communication. Knowledge of radiation therapy equipment is a plus, and candidates must be willing to travel and work off-shift as needed.