Protocol Support Specialist

Delta Solutions & Strategies; Colorado Springs (CO); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Paid holidays

Parental leave

Military leave

Jury duty leave

Job summary

Delta Solutions & Strategies is seeking a protocol operations professional in Colorado Springs to orchestrate events for S4S General Officers and senior leaders, ensuring flawless protocol execution across visits, meetings, and ceremonies.

The role emphasizes developing event products, room setup, and timely delivery of materials, with after-hours support and coordination with AOs and the offices of the CDR/DCDR/COS/CSEL.

Qualifications

• Bachelor’s degree required with 3–10 years of relevant experience.
• Experience developing content for Government Protocol Offices.
• Familiarity with Public Affairs processes and PAO requests.
• Protocol training (preferred), such as Protocol School of Washington.

Responsibilities

• Coordinate protocol events, meetings, conferences, and ceremonies.
• Develop protocol event products and set up rooms.
• Produce completed products for events within 24 hours prior.
• Ensure rooms are fully prepared before meetings.
• Support Distinguished Visitors and day-of event execution.
• Provide after-hours support coordinated with contracting.
• Implement S4S protocol policies and high-level visits.

Skills

Public affairs coordination

Government protocol

Strategic advisory

Stakeholder comms

Education

Bachelor's degree

Job description

What you will be doing:

Orchestrate events, meetings, visits, conferences, and ceremonies in support of S4S General Officers, senior leaders, and subordinate offices by supporting protocol events and products, and providing advice, counsel, and visitor support

Develop Protocol event products and perform room set up to accommodate the meetings and hosted events of S4S General Officers and Senior Leaders

Create and provide completed products as directed by the Protocol Director, subject matter experts, higher headquarters, and subordinate units as requested

Products identified for a given event, visit, or meeting will be created, quality controlled, and ready for use no later than 24 hours prior to the scheduled event/visit

Ensure rooms are fully setup and prepared prior to meetings, events, and visits

Support Distinguished Visitor’s, meetings, events, and ceremonies as required by the Protocol Director (This includes drafting or review of event books, coordination with AOs and the offices of the CDR/DCDR/COS/CSEL for S4S, and execution on the day of the visit or event)

Provide after-hours support coordinated through the Contracting Officer and Contractor PM in advance

Execute all policies and procedures on S4S protocol, social command functions, and high-level foreign and domestic visits

What you will need:

Bachelor’s degree and a minimum of 3-10 years of relevant experience

Extensive experience in initiating and/or developing Government specified content for Government Protocol Offices

Sufficient familiarity with Public Affairs processes and procedures to support PAO requests to accomplish routine taskings

Detailed PAO SME support is provided by other members of the team

Experience in providing strategic advice, technical guidance, analysis and recommendations for mission and program challenges

Maintains the specific skills, knowledge, and comprehension to perform all task functions quickly and accurately without supervision or assistance

Protocol training (e.g. Protocol School of Washington, or similar) preferred

Delta Solutions & Strategies offers a generous benefits package to include medical, dental, vision, life insurance, 401(k), PTO, paid holidays, parental, military and jury duty paid leaves.

In compliance with Colorado’s Equal Pay for Equal Work Act, the salary range for this position is $90,000-$105,000. Please note that the salary information is a general guideline only. Delta Solutions & Strategies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

We are an Equal Opportunity Employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items. EEO/AAP, M, F, V, D