Protective Services Specialist – Field Investigator

State of Alaska; Alaska; Hybrid; USD 55,000 - 80,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

Twelve paid holidays per year

Job summary

The State of Alaska is seeking a Protective Services Specialist at levels 1–3 to protect children in need across Craig and Juneau field offices. The role involves investigations, plan development, and collaboration with families, tribes, and partners in Southeast Alaska.

Travel is required, with field office placements in Craig or Juneau and flexible scheduling to cover two weeks in the office and two weeks in the field. This role supports critical child protection work in remote communities.

Qualifications

• Analytical thinking to address problems and opportunities.
• Problem solving under pressure with sound judgment.
• Deliver high‑quality customer service and solutions.
• Act with integrity and honesty in all interactions.
• Maintain strong interpersonal relationships and empathy.
• Communicate clearly, orally and in writing.
• Demonstrate technical credibility in applying KSAs to cases.

Responsibilities

• Investigate reports of child abuse/neglect and assess safety.
• Develop intervention plans with families and stakeholders.
• Coordinate with Tribal/Community Partners and service providers.
• Prepare reports for court and maintain required documentation.
• Travel to Craig or Juneau field offices as needed.

Skills

Analytical Thinking

Problem Solving

Customer Service

Integrity/Honesty

Interpersonal Skills

Oral Communication

Writing

Technical Credibility

Job description

The State of Alaska is seeking a Protective Services Specialist at levels 1–3 to protect children in need across Craig and Juneau field offices. The role involves investigations, plan development, and collaboration with families, tribes, and partners in Southeast Alaska.

Travel is required, with field office placements in Craig or Juneau and flexible scheduling to cover two weeks in the office and two weeks in the field. This role supports critical child protection work in remote communities.