Protective Services Lead — Alaska (Social Services)

State of Alaska; Ketchikan (AK); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

12 paid holidays per year

Job summary

State of Alaska in Ketchikan, AK seeks a Protective Services Specialist 4 to lead a dedicated team in protecting children and strengthening families. The role involves supervising staff, guiding complex casework, and coordinating with community partners to ensure safety, permanency and well‑being, while representing the agency in court and public education settings.

The position requires strong judgment, collaboration with Tribal partners, and the ability to prepare critical records and reports.

Qualifications

• Uses logical, systematic approaches to address problems or opportunities.
• Exhibits honesty, fairness, and ethical behavior in all actions.
• Builds effective relationships and navigates diverse audiences.
• Delivers clear, persuasive verbal communications to varied stakeholders.
• Writes clearly and accurately for reports, policies, and records.
• Understands and applies relevant rules, policies, and procedures.
• Mentors others and provides constructive feedback and development.
• Persuades and builds consensus to achieve departmental goals.

Responsibilities

• Supervise and support a team of Protective Services staff, including hiring decisions, performance evaluations, training, and disciplinary actions.
• Oversee and coordinate social service programs, ensure quality casework, and handle complex or high-need cases directly.
• Develop resources, collaborate with community and state partners, and represent the agency in court and public education settings.
• Recommend policies and procedures, maintain effective working relationships, and prepare required records and reports.

Skills

Analytical Thinking/Problem Solving

Integrity/Honesty

Interpersonal Skills

Oral Communication

Writing

Technical Credibility

Developing Others

Influencing/Negotiating

Education

Equivalent to training in social/science/health fields

Job description

State of Alaska in Ketchikan, AK seeks a Protective Services Specialist 4 to lead a dedicated team in protecting children and strengthening families. The role involves supervising staff, guiding complex casework, and coordinating with community partners to ensure safety, permanency and well‑being, while representing the agency in court and public education settings.

The position requires strong judgment, collaboration with Tribal partners, and the ability to prepare critical records and reports.