Protective Services Specialist 1/2/3 Craig or Juneau

Family & Community Services; Alaska; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

twelve paid holidays per year

Job summary

The Office of Children’s Services in Alaska is recruiting for a Protective Services Specialist (PSS) to safeguard children and support families across the Southeast region. The role may operate from the Craig Field Office or the Juneau Field Office, with duties spanning investigations, assessments, and family services.

Travel to communities throughout Southeast Alaska is common, and incumbents must be prepared for flexible schedules.

Job description

Job Description

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the

Competency Based MQ instructions below to learn more.

The Department of Family and Community Services,

Office of Children's Services (OCS) is

recruiting for full-time

Protective Services Specialist 1/2/3

in Craig or Juneau Alaska.

The position is open to Alaska Residents Only.

What You Will Be Doing

As a Protective Services Specialist (PSS), you will be responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both. This position is based out of the Craig Field Office or Juneau Field Office. The Southeast Regional Field Offices consist of Juneau, Ketchikan, Petersburg, Sitka, and Craig.

If working in the Craig Field Office, incumbents would only travel as needed for coverage primarily to Craig and other communities throughout Southeast Alaska and to the Southeast Regional Field Office locations.

If working in the Juneau Field Office, incumbents in this position will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month. Travel from Craig or Juneau could range from a day trip to a full week or longer and may involve small aircraft or other forms of transportation.

Successful applicants will start at a level 1, 2 or 3 depending on experience and qualifications. This case carrying position has a wide range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality. The Protective Services Specialist will develop plans to ensure child safety while assisting parents in addressing their diminished protective factors, place children out of the home with a relative or licensed foster home when necessary, provide ongoing and/or in-home services to families, write and submit reports to the Court, work closely with Tribal/Community Partners, frequent face-to-face and telephonic contact with parents and caregivers of children in custody and make referrals to other service providers and agencies.

For more information:

OCS Practice Model

Mission and Values/Culture:

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

The

Office of Children's Services

is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.

Everything we do is underpinned by our

Core Values

.

Benefits of Joining Our Team

The Office of Children’s Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on-the-job training with your supervisor, and with other colleagues.

While this is a field-based position that involves working in the community, part‑t…

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• twelve paid holidays per year

Please see the benefits tab on this posting for more information.

The Working Environment You Can Expect

This position is region-wide and covers Family Services and Initial Investigations or Generalist as needed, typical in remote Southeast Alaska locations. The Southeast Regional Field Offices consist of Juneau, Ketchikan, Petersburg, Sitka, and Craig.

This position is based out of the Craig Field Office or Juneau Field Office. Please select location preference in the supplemental questions of this job posting.

The Craig Field Office is located on beautiful Prince of Wales Island in the village of Craig, Alaska. Prince of Wales is a world class hunting and fishing location, with hundreds of miles of roads through stunning scenery where wildlife abounds. A vibrant culture adds to the richness of life on Prince of Wales. If working in the Craig Field Office, the incumbent in this position would only travel as needed for coverage primarily to Craig and other communities throughout Southeast Alaska and to the Southeast Regional Field Office locations. Travel to be expected isday trips and occasional overnights, 0-2 times a month or 0-2 times a year.

The Juneau Field Office is located in the heart of the Mendenhall Valley, conveniently located near shops, restaurants and the bus line. If working in the Juneau Field Office, the incumbent in this position will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each monthwith occasional day trips and some overnights to other southeast communities.

Child protection work requires working in small villages, often located significant distances apart in isolated communities. Protective Services Specialists need to be adept at engagement in both Initial Assessment and Family Services work with families served.

The work we perform is critical and significantly impacts the communities we serve. As a result, the Office of Children's Services (OCS) requires staff to work after hours and on-call, work in the evenings and weekends as well as weekdays, so overtime is also an expectation when deemed necessary. OCS staff are considered essential, so are expected to work during pandemic and other natural disasters. Travel may be frequent or minimal. Travel varies and is based on regional needs. Travel to villages or cities for placement or visitation varies based on regional needs. Travel in outlying areas may involve small aircraft or other forms of transportation and overnight stays.

The typical workweek may include some caseworker visits at school or in resource family homes, virtual and in-person court attendance, and mostly working independently in an office setting.

Our teams are based around having a strong work ethic and high ethical standards, believing in treating all people with dignity and respect, as well as being self-motivated, organized and honest. We are all about getting the job done while still contributing to a positive, upbeat work environment.

For information on the Craig or Juneau community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

Stress Tolerance

Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).

Self-Management

Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Teamwork

Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Please ensure your application (through work history, volunteer work, training, education, licenses, certifications, etc.) supports/demonstrates how you possess the minimum required competencies for this position and be sure to thoroughly document it in your application.

Please read the information below carefully. This applies to your application submission.

To view the general description and example of duties for the position please go to the following link:

https://www.governmentjobs.com/careers/Alaska/classspecs

If you can imagine yourself in this