Protective Services Specialist 1/2/3 Nome (PCN 069398)

State of Alaska; Nome (AK); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Insurance Benefits

Retirement Benefits

Paid Leave

Twelve paid holidays per year

Résumé du poste

State of Alaska’s Office of Children’s Services in Nome seeks a Protective Service Specialist 1/2/3 to manage child protection duties in a field-based setting. You will investigate abuse/neglect, assess family safety, and coordinate interventions with tribal partners, VPSOs, and schools.

The role requires traveling to remote villages, maintaining records for court proceedings, and supporting families toward safety and permanency in Alaska’s unique communities.

Qualifications

• Competency Based MQs guide minimum qualifications.

Responsabilités

• Investigate reports of abuse or neglect and assess risk.
• Develop intervention plans with families and partners.
• Coordinate referrals to services and document findings for court.

Connaissances

Stress Tolerance

Self-Management

Teamwork

Description du poste

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Protective Service Specialist 1/2/3

in Nome, Alaska

This position is open to All Applicants.

What you will be doing

As a Protective Service Specialist (PSS), you will be responsible for all aspects of Child Protection Services in the Family Services Unit, the Investigations & Assessment Unit, or as a Generalist covering both. This position has a wide range of duties, including investigating reports of abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, gathering information about family dynamics/functionality, developing plans to ensure child safety while assisting parents in addressing their diminished protective factors, placing children out of the home with a relative or licensed foster home when necessary, provide ongoing and/or in‑home services to families, coordinating referrals to other service providers and agencies, writing and submitting reports to Court, working closely with Tribal/Community Partners, frequent face‑to‑face and telephonic contact with parents and caregivers of children in custody, with travel as required dependent on the client location, and making referrals to other service providers and agencies.

Mission and Values/Culture

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

The Office of Children's Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.

Everything we do is underpinned by our Core Values.

Benefits of Joining Our Team

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on‑the‑job training with your supervisor, and with other colleagues. While this is a field‑based position that involves working in the community, part‑time teleworking within the duty station may be an option upon eligibility.

Full‑time benefits of this position include but are not limited to:

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• Twelve paid holidays per year

The Working Environment You Can Expect

This position is based out of the Nome office. This requires the incumbent to travel in small aircraft, all‑terrain vehicles, or small boats to remote villages, communities, or rural locations in Alaska. Some of the communities are not equipped with modern conveniences, hotels, or bed and breakfasts thus the employee must be prepared to sleep in offices, schools, tribal community buildings, or other accommodation if overnight visit is required. Frequency of travel is expected to be 4+ times a month. There may be day trips and occasional overnight stays in rustic conditions with some exposure to extreme weather conditions in the winter. You may also have the opportunity to assist other field offices within the Northern Region for a few days on an as‑needed basis.

This position provides the opportunity to serve communities throughout the region while experiencing the unique and diverse landscapes of Alaska. Staff work in partnership with village Indian Child Welfare Act (ICWA) workers, Village Public Safety Officers’ (VPSO), and local schools, to support the safety and well‑being of children and families. There is strong leadership, and a genuine commitment to staff support and professional growth. The team is mission‑driven, collaborative, and deeply committed to supporting one another in full‑filling this important work. This role is ideal for those who enjoy adventure, value cultural humility, and are motivated by meaningful public service in a dynamic and unique environment.

The work performed is critical and significantly impacts the communities we serve. As a result, Office of Children’s services works on evenings, and weekends as well as weekdays, so overtime and working on‑call on a rotational basis are expectations of our workers.

Our teams are based around having a strong work ethic and high ethical standards, believing in treating all people with dignity and respect, as well as being self‑motivated, organized and honest. We are all about getting the job done while still contributing to a positive, upbeat work environment.

Office of Children’s Services Staff are considered essential, so are expected to work during pandemic and other natural disasters.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Stress Tolerance: Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).
• Self‑Management: Sets well‑defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Special Note

Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.

Application Requirements

• Copy of academic transcripts with your application if you will be using education to meet the minimum qualifications and/or competencies desired for the position. (Unofficial are acceptable but must include the institution name/URL on the transcripts). Please provide a copy of academic transcripts at the time of the interview if they are not included in your application.

Additional Requirements

• This position is flexibly staffed. The level of the job offer will be based on the selected candidate’s credibly possessed and proven competencies. If hired at the lower level, you will be promoted to the higher level after completing the training plan and demonstrating competency in the work performance.
• All positions require a valid Real ID Alaska driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.
• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work‑related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• Relocation reimbursement costs may be provided by the State of Alaska.
• For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

Employment Eligibility

The State of Alaska does not provide VISA Employer sponsorship.

All positions require a valid Real ID Alaska driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.

EEO Statement

The State of Alaska complies with Title I of the Americans with Disabilities Act. Individuals with disabilities, who require accommodation, auxiliary aids or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.