Protective Services Investigator — Elderly & Disabled

Oregon Cascades West Council of Government; Albany (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

Oregon Cascades West Council of Governments seeks a case investigator to screen and investigate abuse allegations involving seniors and people with disabilities in community settings and facilities. This role emphasizes respectful service, teamwork, and compliance with state and federal mandates.

The position requires a Bachelor's in relevant field, strong interviewing and documentation skills, and ability to coordinate with law enforcement, providers, and community resources.

Qualifications

• Bachelor’s degree required in relevant field.
• Course work or experience in social services, geriatrics, or health care.
• Knowledge of investigative processes and legal reporting.

Responsibilities

• Screens and investigates abuse/neglect allegations for elderly or disabled persons.
• Responds to protective services referrals per Oregon rules.
• Provides comprehensive assessment and crisis intervention as needed.
• Completes clear, timely abuse reports for legal proceedings.
• Provides community education and participates on multidisciplinary teams.

Skills

Investigation and interviewing

Elder/disabled issues knowledge

HIPAA confidentiality

Microsoft Office Suite

Oral and written communication

Time management

Education

Bachelor’s degree in human, social, behavioral, or criminal sciences

Tools

Microsoft Office

Job description

Oregon Cascades West Council of Governments seeks a case investigator to screen and investigate abuse allegations involving seniors and people with disabilities in community settings and facilities. This role emphasizes respectful service, teamwork, and compliance with state and federal mandates.

The position requires a Bachelor's in relevant field, strong interviewing and documentation skills, and ability to coordinate with law enforcement, providers, and community resources.