Protective Security Officer

Allied Universal; San Francisco (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Allied Universal is seeking a Protective Security Officer for our San Francisco, CA location. This full-time, on-site role monitors premises, controls access, conducts patrols, and responds to alarms in accordance with established procedures.

The officer verifies IDs, documents incidents, and maintains detailed logs while engaging professionally with clients and visitors. The position emphasizes coordination with local law enforcement as needed, adherence to post orders, and ongoing training to

Qualifications

• Strong situational awareness and reporting ability.
• Effective communication with clients, visitors, and colleagues.
• Ability to follow post orders, SOPs, and emergency protocols.
• Must be able to stand, walk, patrol for extended periods.
• Basic computer literacy for security systems and reporting.
• High integrity, reliability, and confidentiality.
• Prior security/military/law enforcement or customer service experience beneficial.
• High school diploma or equivalent; CA guard license or ability to obtain one; background checks required.

Responsibilities

• Monitor premises and access points.
• Conduct regular security patrols.
• Respond to alarms or incidents.
• Observe and report safety or security concerns.
• Verify identification and credentials.
• Maintain detailed incident and activity logs.
• Coordinate with local law enforcement or emergency services as needed.
• Participate in ongoing training to maintain readiness and compliance.

Skills

Situational awareness

Communication skills

Post orders & SOPs

Patrol endurance

Security systems literacy

Integrity & confidentiality

Customer service experience

Education

High school diploma or equivalent

Tools

Access control platforms

Digital reporting tools

Job description

Company Description

Allied Universal® is a leading security and facility services company that delivers proactive security services and smart technology solutions tailored to client needs. With a strong local leadership presence and an extensive network of offices across North America, the company supports communities and customers in diverse environments. Allied Universal® brings deep expertise across specialty sectors including education, healthcare, retail, commercial real estate, government, and corporate campuses. The organization is driven by a commitment to serve and safeguard customers, communities, and people. Allied Universal® emphasizes long-term partnerships and dependable protection so clients can focus on their core business.

Role Description

The Protective Security Officer is a full-time, on-site position based in San Francisco, CA. In this role, the officer monitors premises and access points, conducts regular security patrols, and responds to alarms or incidents in accordance with established procedures. Daily responsibilities include observing and reporting safety or security concerns, verifying identification and credentials, and maintaining detailed incident and activity logs. The officer interacts professionally with clients, visitors, and team members, providing assistance and information while enforcing site policies and regulations. The role may also involve coordinating with local law enforcement or emergency services, supporting risk mitigation plans, and participating in ongoing training to maintain readiness and compliance with company and client standards.

Qualifications

• Strong situational awareness, attention to detail, and the ability to observe, assess, and report security-related activities clearly and accurately.
• Effective communication and interpersonal skills to interact with clients, visitors, and colleagues in a professional and respectful manner.
• Ability to follow post orders, standard operating procedures, and emergency response protocols, including incident documentation and escalation.
• Capacity to stand, walk, and conduct patrols for extended periods, and to respond quickly and safely in urgent or stressful situations.
• Basic computer literacy to use security systems, access control platforms, and digital reporting tools.
• High level of integrity, reliability, and commitment to confidentiality and ethical conduct.
• Prior security, military, law enforcement, or customer service experience is beneficial.
• High school diploma or equivalent; valid security guard license or ability to obtain one in California, and ability to pass background checks and any required screenings.