Protection & Control Operations Supervisor

AEP Service Corporation; North Carolina; On-site; USD 116,000 - 151,000; Full time

Job summary

AEP Service Corporation seeks an experienced Protection & Control supervisor to oversee relay and protection systems for distribution and transmission stations, ensuring NERC compliance and outage restoration readiness.

You will lead field activities, manage testing/calibration/maintenance of relays, RTUs, DAS/DMS, and fault recorders, and provide technical leadership during disturbances and outages. A safety-first, collaborative culture is essential.

Qualifications

• ABET-accredited Bachelor’s in electrical engineering or related discipline required.
• Five years of protection and control experience OR eight years with an associate degree.
• Knowledge of NERC, FERC and applicable regulatory requirements.

Responsibilities

• Lead, direct, and coordinate daily Protection & Control activities to ensure safe, compliant work.
• Oversee relay and control scheme reviews to protect transmission and substation equipment.
• Manage planning, testing, calibration, and maintenance for relays, RTUs, DAS, DMS, and fault recorders.
• Direct installation and commissioning of switchboards, control houses, and temporary protection systems.
• Lead fault analysis and recommend corrective actions based on oscillography data.
• Maintain relay settings, testing records, calibration data, and documentation to standards.
• Develop project cost estimates, labor forecasts, and resource planning for projects.
• Authorize contractor work and verify quality and compliance with specs.
• Provide technical leadership during disturbances and storm restoration activities.
• Collaborate with Engineering, Operations, Construction, and Technical Services to meet objectives.

Skills

Protection & Control

Electrical engineering

NERC standards

Education

ABET-accredited Bachelor's degree in Electrical Engineering or related discipline

Associate degree in Electrical Engineering Technology or related

Job description

Job Posting End Date 10-22-2026 Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for supervising the installation, operation, and maintenance of relay and protective equipment for all distribution and transmission stations. Responsible for the field activities to ensure compliance with North American Electric Reliability Corporation (NERC) Reliability Standards. Also responsible to direct efforts during outages to return facilities to service and provide construction management and internal labor resources for transmission and distribution station capital projects.

Job Description

What You'll Do:

• Lead, direct, and coordinate the daily activities of Protection & Control personnel, ensuring safe, efficient, and compliant execution of work assignments.
• Oversee the review and application of relay and control schemes to ensure the reliable operation and protection of transmission and substation equipment.
• Manage planning, scheduling, testing, calibration, and maintenance activities for protective relays, control systems, RTUs, DAS, DMS, and fault recorders.
• Direct the installation and commissioning of switchboards, control houses, and temporary protection and control systems supporting station construction and maintenance activities.
• Lead the analysis of fault events, interruption reports, and oscillography data to identify relay performance issues and recommend corrective actions.
• Ensure accurate maintenance of relay settings, testing records, calibration data, BCT ratios, and related documentation in compliance with NERC, FERC, and applicable regulatory requirements.
• Oversee the development of project cost estimates, labor forecasts, and resource planning for Protection & Control projects.
• Authorize contractor work and verify completed construction activities to ensure quality and compliance with specifications.
• Provide technical leadership and operational support during system disturbances, equipment failures, and storm restoration efforts to safely restore facilities to service.
• Partner with Technical Services and Operations teams develop, prioritize, and execute the annual Protection & Control maintenance plan, ensuring completion of established work objectives.
• Champion a culture of safety by holding employees and contractors accountable to the AEP System Safety Process and Zero Harm principles while ensuring compliance with all safety requirements.
• Provide coaching, performance feedback, and development opportunities to employees to support individual growth and team effectiveness.
• Coordinate activities with Engineering, Operations, Construction, and Technical Services teams to support system reliability and achieve business objectives.
• Support budgeting, workforce planning, and resource allocation activities to meet departmental and organizational goals.
• Drive continuous improvement initiatives that enhance system reliability, operational efficiency, regulatory compliance, and overall work group performance.

What We're Looking For:

• Education and Work Experience requirements are listed below:
• Bachelor's degree from an ABET accredited institution in electrical engineering or electrical engineering technology or related discipline and typically requires five (5) years of related work experience in protection and control-related activities
• or an associate's degree in electrical engineering technology or related degree and a minimum of eight (8) years of work experience in protection and control-related activities.

Other Requirements:

• Strong teamwork skills which include collaboration.
• Lead, facilitate, and coordinate the work activities of others within the work group.

Compensation Data

• Compensation Grade: SP20-009
• Compensation Range: $116,255.00 - $151,132.50

Physical Demand Level for this job is:

S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.

When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It's an exciting time in the energy industry. Are you ready to be part of it? We're looking for team members to help create the grid of the future.

Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.