Protection Agent - Level 2

CALEA; New York (NY); Presencial; USD 68.000 - 90.000; Jornada completa

Descripción de la vacante

The Administration for Children's Services (ACS) is seeking an experienced Protection Agent Level II to supervise complex investigations involving children in foster care, locate AWOL youth, and advise CPS and DYFJ staff on investigative techniques. The role requires coordinating with law enforcement, conducting sensitive interviews, and ensuring safety across multiple boroughs.

Responsibilities include training staff, preparing reports, and supervising Protection Agents to manage caseloads and

Formación

• Minimum Qual Requirements: 4-year high school diploma and 5 years law enforcement OR Associate degree with 3+ years in law enforcement.
• Experience in Special Victim's, Forensics, Homicide, Domestic Violence, Missing Persons, or related units preferred.
• Must possess NY driver license for duration of employment.

Responsabilidades

• Supervise complex investigations of child abuse/neglect.
• Locate AWOL youth in foster care or DYFJ facilities.
• Provide training and guidance to CPS staff and supervisors.
• Coordinate with law enforcement to ensure safe return of AWOL youth.
• Field visits to locate youth and reinterview key adults as needed.

Conocimientos

Specialized investigations

Domestic violence investigations

Gang investigations

Warrants

Missing persons

Juvenile crimes

Human trafficking enforcement

Educación

High school diploma + 5 years law enforcement

Associate degree + 3 years law enforcement

Descripción del empleo

Job Description
PLEASE BE ADVISED THAT THE FOLLOWING JOB OPENING IS BEING REPOSTED FOR 30 DAYS, PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY.

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Investigative Consultants are a team of former law enforcement investigators who have been deployed into each of the borough offices and at ECS to work with child protective specialists (CPS) on their investigations. They provide consultation and support on cases which involve allegations of child abuse or neglect and expert assistance on cases which have resulted in serious injury or death of a child.

Investigative Consultants may accompany CPS in the field on complex cases and conduct interviews with children. family members, neighbors, school officials, law enforcement and other community members when necessary. Additionally, Investigative Consultants conduct training for Child Protective Services staff related to the techniques and strategies necessary for performing sensitive investigations as well techniques to enhance worker safety.

The Protection Agent Level II will supervise complex and sensitive investigations related to children in the custody of ACS. including investigating allegations of child abuse and neglect, helping locate youth who have left or who are missing from foster care or DYFJ non-secure detention and/or placement facilities, and advising and training Child Protective Specialists (CPS), Child Protective Specialist Supervisors (GPSS) and other child protective staff and DYFJ staff in techniques and approaches for handling such cases in Children's Services.

Under managerial direction, with latitude for independent action and decision-making, is assigned to a child protective field office or special investigation unit, such as DYFJ, Emergency Children's Services or the Office of Confidential Investigation.

Under managerial direction. with wide latitude for independent action and decision-making, supervises the work of Protection Agents, Level I who conduct investigations and training for an assigned area. such as several boroughs.

In addition to performing the duties of lower-level Agents. performs tasks such as the following:

• Assigns and supervises Protection Agents throughout the city to assist child protective staff conducting investigations into allegations of child abuse and neglect. conduct interviews and interrogations. and collect evidence and other documentation for complex and sensitive child abuse and neglect cases.
• Serves as a liaison between executive staff and protection agents.
• Participates in the evaluation of subordinates.
• Prepares written reports to the direct supervisor on the status of investigatory cases, training conducted, and other work performed.
• Provide Training and assistance to Provider Agencies and ACS Staff to assist in gathering information to locate AWOL Youth.
• Utilize investigative databases and review records to assist in developing leads to locate AWOL Youth
• Assigns and supervises Protection Agents to make field visits to assist in locating youth who are AWOL from a foster care detention or placement setting.
• Assign Protection Agent to reinterview parents, neighbors and relatives when provider agencies have not successfully located AWOL Youth.
• Assigns and supervises Protection Agents to collaborate and share information with law enforcement so that once youth are located, law enforcement can take action to ensure the safe return of AWOL youth to a foster care, placement, or detention setting.
• In the temporary absence of the Agent’s supervisor, may be assigned to perform the duties of that position.

Requirements

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children's Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation lo participate in the job application or interview process, please contact Simone Campbell at [e-mail] or 212-676-6955.

Qualifications

Minimum Qual Requirements, 1.A four-year high school diploma or its educational equivalent and five (5} years of satisfactory full-lime experience in the field of law enforcement. At least three years of this experience must have been obtained while working in Special Victim's. Forensics, Homicide, Domestic Violence, Missing Persons, Precinct Detective: or a closely related law enforcement work unit or task force: or 2, An Associate degree or 60 semester credits from an accredited college or university and at least three (3) years of satisfactory experience in the field of law enforcement. including at least two (2) years obtained while working in a specialized law enforcement unit or task force as described in ·1• above, License Requirement At the time of appointment, candidates must possess a motor vehicle driver license valid in the Stale of New York. This license must be maintained for the duration of employment.

Preferred Skills

Candidates possessing experience with specialized and complex child abuse investigations. domestic violence investigations, gang investigations. warrants, missing persons, juvenile crimes, human trafficking fugitive enforcement experience in a current or former law enforcement position will be strongly considered.

Note:

Experience in a closely related law enforcement work unit or task force might include Crime Scene School Safety, Domestic Violence Officer, Youth Coordination Officer, Field Information Officer.
Neighborhood Safety Team Officer; Neighborhood Coordination Officer

Public Svc Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information. please visit the U.S. Department of Education's website at https://studentaid.gov/pslfl

Residency Requirement

New York City Residency is not required for this position

Location

110 William Street
New York , NY 10038
United States