Investigative Consultant II

City of New York; New York (NY); On-site; USD 82,000 - 89,000; Full time

Job summary

The Administration for Children’s Services (ACS) in New York City seeks a Protection Agent (ACS) to oversee investigations involving allegations of child abuse and neglect. You will supervise field operations, coordinate with CPS and other agencies, and ensure sensitive cases are handled with care and compliance.

Applicants must have a high school diploma and extensive law enforcement experience, with additional qualifications in specialized units.

Qualifications

• A four-year high school diploma or equivalent and five years of full-time law enforcement experience.
• At least three years in Special Victim’s, Forensics, Homicide, Domestic Violence, Missing Persons or related units.
• Must possess a New York driver license valid for duration of employment.

Responsibilities

• Oversees complex and sensitive investigations into child abuse and neglect.
• Supervises Protection Agents and coordinates field work across borough offices.
• Provides training and guidance to CPS staff and related teams.
• Collaborates with law enforcement to locate AWOL youth.
• Prepares written reports on case status and training conducted.

Skills

Law enforcement experience

Field interviews

Investigation training

Education

High school diploma or equivalent

Associate degree or 60 credits + 3 years law enforcement experience

Job description

• Job Category: Communications & Intergovernmental Affairs
• Salary Band: $100,000 to $125,000
• Compensation: USD 71,063 - USD 106,809

Job Description

PLEASE BE ADVISED THAT THE FOLLOWING JOB OPENING IS BEING REPOSTED FOR 30 DAYS. PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY.

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $81,722.00 - $89,378.00

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Investigative Consultants are a team of former law enforcement investigators who have been deployed into each of the borough offices and at ECS to work with child protective specialists (CPS) on their investigations. They provide consultation and support on cases which involve allegations of child abuse or neglect and expert assistance on cases which have resulted in serious injury or death of a child. Investigative Consultants may accompany CPS in the field on complex cases and conduct interviews with children, family members, neighbors, school officials, law enforcement and other community members when necessary. Additionally, Investigative Consultants conduct training for Child Protective Services staff related to the techniques and strategies necessary for performing sensitive investigations as well techniques to enhance worker safety.

The Protection Agent Level II will supervise complex and sensitive investigations related to children in the custody of ACS, including investigating allegations of child abuse and neglect, helping locate youth who have left or who are missing from foster care or DYFJ non-secure detention and/or placement facilities, and advising and training Child Protective Specialists (CPS), Child Protective Specialist Supervisors (CPSS) and other child protective staff and DYFJ staff in techniques and approaches for handling such cases in Children’s Services. Under managerial direction, with latitude for independent action and decision-making, is assigned to a child protective field office or special investigation unit, such as DYFJ, Emergency Children’s Services or the Office of Confidential Investigation.

Under managerial direction, with wide latitude for independent action and decision-making, supervises the work of Protection Agents, Level I who conduct investigations and training for an assigned area, such as several boroughs.

In addition to performing the duties of lower-level Agents, performs tasks such as the following:

• Assigns and supervises Protection Agents throughout the city to assist child protective staff conducting investigations into allegations of child abuse and neglect, conduct interviews and interrogations, and collect evidence and other documentation for complex and sensitive child abuse and neglect cases.
• Serves as a liaison between executive staff and protection agents.
• Participates in the evaluation of subordinates.
• Prepares written reports to the direct supervisor on the status of investigatory cases, training conducted, and other work performed.
• Provide Training and assistance to Provider Agencies and ACS Staff to assist in gathering information to locate AWOL Youth.
• Utilize investigative databases and review records to assist in developing leads to locate AWOL Youth.
• Assigns and supervises Protection Agents to make field visits to assist in locating youth who are AWOL from a foster care, detention or placement setting.
• Assign Protection Agent to re-interview parents, neighbors and relatives when provider agencies have not successfully located AWOL Youth.
• Assigns and supervises Protection Agents to collaborate and share information with law enforcement so that once youth are located, law enforcement can take action to ensure the safe return of AWOL youth to a foster care, placement, or detention setting.
• In the temporary absence of the Agent’s supervisor, may be assigned to perform the duties of that position.

Additional Information

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $81,722.00 - $89,378.00

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or 212-676-6955.

PROTECTION AGENT (ACS) - 52368

Qualifications

1. A four-year high school diploma or its educational equivalent and five (5) years of satisfactory full-time experience in the field of law enforcement. At least three years of this experience must have been obtained while working in Special Victim’s, Forensics, Homicide, Domestic Violence, Missing Persons, Precinct Detective; or a closely related law enforcement work unit or task force; or

License Requirement

At the time of appointment, candidates must possess a motor vehicle driver license valid in the State of New York. This license must be maintained for the duration of employment.

2. An Associate degree or 60 semester credits from an accredited college or university and at least three (3) years of satisfactory experience in the field of law enforcement, including at least two (2) years obtained while working in a specialized law enforcement unit or task force as described in “1” above.

License Requirement

At the time of appointment, candidates must possess a motor vehicle driver license valid in the State of New York. This license must be maintained for the duration of employment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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