Prosthodontic Front Office & Treatment Coordinator

Daniel F Galindo DDS PC; Peoria (AZ); On-site; USD 34,000 - 41,000; Full time

Job summary

Galindo Prosthodontics is seeking an experienced Dental Front Office & Treatment Coordinator to join our Scottsdale and Peoria teams. The role blends patient scheduling, billing, and coordination of complex treatment plans while delivering outstanding patient experience.

You will manage calls, registrations, insurance claims, treatment estimates, and financing options, ensuring smooth operations across both locations.

Qualifications

• Previous experience in dental front office, preferably in a treatment coordination role.
• Strong knowledge of dental terminology, procedures, and treatment planning.
• Experience discussing treatment fees, financial arrangements, and payment options with patients.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work independently.
• Professional appearance, positive attitude, and a patient-centered approach.
• Ability to work effectively in a team environment.
• Proficiency with computers and dental practice management software.
• Experience in a prosthodontic, restorative, implant, or other dental specialty practice.
• Experience with Open Dental practice management software.
• Experience coordinating complex, multi-phase dental treatment.

Responsibilities

• Greet patients warmly and ensure a positive first impression.
• Manage calls, emails, texts, and patient inquiries promptly.
• Coordinate scheduling, confirmations, cancellations, and rescheduling.
• Maintain organized schedules for two locations.
• Handle patient registration, medical histories, consent forms, and docs.
• Keep patient information updated in the practice management system.
• Assist with daily front office operations.
• Provide excellent customer service while protecting patient confidentiality.
• Explain treatment plans, timelines, and fees to patients.
• Present treatment estimates and discuss financial arrangements.
• Coordinate appointments for multi-phase treatment.
• Follow up on pending or unscheduled treatment.
• Explain financing options and assist with applications.
• Prepare and submit insurance claims.
• Maintain documentation of finances and communications.
• Communicate with referring dentists and providers.
• Coordinate requests for records, radiographs, and reports.
• Follow up with referring offices about treatment.
• Maintain professional relationships with referring practices.
• Ensure timely communication among patients, providers, and team.
• Collaborate with doctors, clinicians, and admin staff.
• Maintain patient records and workflows.
• Monitor pending appointments, treatment plans, referrals, tasks.
• Support daily operations at both locations.
• Assist with additional administrative responsibilities as needed.

Skills

Dental front office experience

Treatment coordination

Communication skills

Dental terminology knowledge

Practice management software

Tools

Open Dental

Job description

Galindo Prosthodontics is seeking an experienced Dental Front Office & Treatment Coordinator to join our Scottsdale and Peoria teams. The role blends patient scheduling, billing, and coordination of complex treatment plans while delivering outstanding patient experience.

You will manage calls, registrations, insurance claims, treatment estimates, and financing options, ensuring smooth operations across both locations.