Prosthetic Representative

Veterans Health Administration (DOVA); Orlando (FL); On-site; USD 41,000 - 97,000; Full time

Job summary

Veterans Health Administration (DOVA) in Orlando, FL, is seeking a Prosthetic Representative for permanent, full-time work. The role completes prosthetic and sensory aids assignments, performing technical, administrative, and analytical duties to support PSAS goals.

The position requires general experience or education per VA standards, with travel up to 25% and a work schedule from 8:30 a.m. to 5:00 p.m. Telework may be authorized per policy, and it is not a virtual position.

Qualifications

• One year of creditable experience demonstrating anatomy knowledge, medical terminology, research and analysis, inventory management, and ability to use word processing, spreadsheets, and databases.

Responsibilities

• Complete prosthetic and sensory aids assignments to meet program goals.
• Perform technical, administrative, and analytical prosthetic tasks independently.
• Coordinate with team to ensure appropriate devices and services are provided.

Skills

Anatomy knowledge

Medical terminology

Research & analysis

Inventory management

Computers & software

Education

Bachelor’s degree + 24 semester hours in healthcare/public administration/business

Tools

None

Job description

Summary

Serves as a Prosthetic Representative completing a variety of prosthetic and sensory aids assignments, projects, activities independently to meet PSASs long-and-short term program goals. Performs technical, administrative, and analytical prosthetic related assignments for the PSAS.

Location

Orlando, FL–1 vacancy.

Salary

$40,736 – $97,087 per year.

Pay Scale & Grade

GS 5 – 11.

Work Schedule

Full‑time, 8:30a.m. – 5:00p.m.

Telework

Adhoc, may be authorized as determined by agency policy. This is not a virtual position.

Travel Required

25% or less – You may be expected to travel for this position.

Appointment Type

Permanent.

Occupations and Job Series

• 0672 Prosthetic Representative

Supervisory Status

No.

Federal Service Type

This job is in the Excepted Service.

Union Representation

No.

Drug Test

No.

Security Clearance

Not Required.

Position Sensitivity and Risk

Non-sensitive (NS)/Low Risk. Jobs require a background check and some require a security clearance. The type depends on the job.

Background Check Type

• Credentialing
• Suitability/Fitness

Financial Disclosure Required

No. Some jobs require financial disclosure to identify conflicts of interests.

Announcement Number

CBTC-13095082-27-GCS

Control Number

890958300

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre‑employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the “Required Documents” section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2‑year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government;
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Candidates must be proficient in spoken and written English.
• Experience and Education-Documentation Submitted: Individual must meet at least one of the requirements below.
• Experience. One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; or
• Education. A bachelor’s degree from an accredited educational institution AND at least 24 semester hours in coursework related to health care, public administration, or business. The 24 semester hours could include but are not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This coursework may have been completed within the degree or in addition to the degree; or
• Experience/Education Combination: Equivalent combinations of experience and education are qualifying.
• Foreign Education. To be creditable, education completed outside the United States must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials, and such education must have been deemed at least equivalent to experience gained in conventional United States programs.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations

GS-5 Prosthetic Representative (Entry Level)

• Experience. None beyond the basic requirement.

GS-7 Prosthetic Representative (Developmental Level)

• Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-5 grade level, directly related to the position to be filled.
• Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs:

1. Ability to understand and apply processes, procedures, regulations, and laws as they apply to purchasing and the provision of prosthetic items/services.
2. Ability to coordinate multiple requests for durable medical equipment (DME), including repairs, services, and benefits.
3. Ability to act as a liaison with and work effectively with health care providers, patients, caregivers and vendors to ensure that the most appropriate device and services are received timely.
4. Ability to monitor contractors and vendors for compliance with contract requirements.

GS-9 Prosthetic Representative (Developmental level)

• Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-7 grade level, that is directly related to the position to be filled. OR,
• Education. Education equivalent to two full years of progressively higher level graduate education or Master’s or equivalent graduate degree from an accredited educational institution AND at least 24 semester hours in coursework related to health care, public administration, or business. The 24 semester hours may include, but is not limited to, any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This coursework may have been completed within the degree or in addition to the degree.
• Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:

1. Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management.
2. Ability to organize, prioritize, and monitor actions to ensure timeliness.
3. Ability to understand and articulate the benefits program options available. This includes communicating with patients, caregivers, health care providers and vendors.
4. Ability to apply and educate others about national, VISN, and facility directives, policies, procedures and regulations.
5. Ability to work effectively with a clinical team and provide recommendations for prosthetic devices.

GS-11 Prosthetic Representative (Full Performance Level)

• Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-9 grade level, that is directly related to the position to be filled.
• Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:

1. Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity.
2. Ability to work with a team, to provide technical guidance, plan, organize, and coordinate activities to effectively complete job duties of assignment, such as distributing workload; and monitoring the accuracy, status and progress of work.
3. Ability to communicate tactfully and effectively, both orally and in writing, to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
4. Ability to assist in staff development, outcome management, and strategic planning.
5. Ability to act as liaison between staff to resolve informal employee complaints and concerns.
6. Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/ . The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-5 to GS-11.

Physical Requirements: Pre-placement and periodic physical examinations are required for hybrid occupations to ensure workers are placed in positions where they can perform the essential functions of their job including their physical, mental and emotional capacities, without endangering their health or the health of their co‑workers. See VA Directive and Handbook 5019.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Governing Condition Statements

Ensuring compliance with VA’s Joint Commission, CARF, ABC and other required bodies.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Agency Contact Information

Gina Smith
Phone: 407‑631‑7537
Email: [e-mail]
Address: Orlando VA Medical Center, 13800 Veterans Way, Orlando, FL 32827, US

EEO/DEI Statement

The Department of Veterans Affairs performs pre‑employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate. The department does not deny employment to those that have faced financial hardships or periods of unemployment.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant’s criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP).

Work Mandates

Work mandate mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory.

Background and Security Statements

Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required… Effective May 7, 2025, driver’s licenses or state‑issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre‑employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Travel

25% or less – You may be expected to travel for this position.