Prosthetic Orthotic Assistant

UNC Health Care; Chapel Hill (NC); On-site; USD 28,000 - 40,000; Full time

Job summary

UNC Health Care in Chapel Hill, NC is seeking a Prosthetic Orthotic Assistant to support prosthetics and orthotics operations. The role involves greeting patients, assisting with fitting braces, managing inventory, performing technical tasks, and documenting progress.

Schedule is 8 am–4:30 pm, four days at the Center for Rehab Care and one day at the Ambulatory Care Center. This full-time position offers a hourly wage range of $19.98–$28.54 with opportunities to advance toward certified fitter

Qualifications

• Knowledge of materials for orthotics and prosthetics.
• Ability to measure, fabricate, fit and customize devices.
• Clear verbal and written communication skills.

Responsibilities

• Assess patients and determine functional interventions for braces/devices.
• Fabricate and modify orthotic devices following physician prescriptions.
• Maintain inventory, manage packing slips, and assist with billing documentation.
• Educate staff on policies for DMEPOS visits and mentor students.

Skills

Materials selection

Fabrication & fitting

Communication skills

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

Prosthetics and Orthotics is an exciting mix of art, engineering and medicine - making for an engaging and rewarding career. The Prosthetic Orthotic Assistant is an assistant to prosthetics and orthotics. They support all site operations and perform a wide variety of tasks from greeting patients, fitting simple braces, managing inventory, doing technical work and documenting progress. Assistants are encouraged to advance to become a certified fitter or pedorthist as they advance in their career.

Schedule Details:

The work schedule for this position is 8 am - 4:30 pm. 4 days a week are anticipated at the Center for Rehab Care (1807 Fordham Blvd.) and 1 day a week at the Ambulatory Care Center (102 Mason Farm Rd.).

Responsibilities:

• Clinical - Assessment of patients with impairment of human movement or musculoskeletal abnormalities that would impede their ability to participate in their social/work environment or other activities to determine a functional intervention. Designs, writes specifications for, and fits braces and appliances for body deformities and disorders following a physician's prescription and in consultation with medical staff, residents, therapists and Prosthetist / Orthotists. Examines affected area for factors affecting the fitting and placement of orthopedic appliances. Plans appliance to give patient maximum possible function. Determines materials from which appliance will be fabricated. Responsible for fitting all braces and/or devices as necessary to keep workflow and patient safety a priority. Responsible for troubleshooting any problems that affect the patient's care as it pertains to devices supplied by the pedorthist. Implements changes with DMEPOS standards and Medicare policies.
• Technical – Operates and maintains equipment in a safe and efficient manner. Skillfully fabricates and modifies equipment to ensure that patients are able to use safely and minimize risks. Follows safety procedures. Integrates best practices in operations. Observes and recommends updated materials, processes and practices. Fabricates custom prosthetic and orthotic devices using established techniques and materials. Completes safety and quality checks to ensure patients receive safe and effective treatment.
• Inventory Management – Maintains inventory, including ordering new stock as warranted by usage, reporting abnormalities in inventory levels to the Practice Manager, moves stock to and from various locations as necessary, and facilitates new products that physicians(s) would like to have added to the service line. Responsible for all packing slips being sent to the Practice Manager so that the invoices can be paid promptly and correctly. Suggests alternative solutions to practice manager.
• Leading People – Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Encourages workforce engagement by building a commitment to excellence and promoting its vision internally and externally. Delegates responsibility, clarifies expectations, and holds others accountable for achieving results related to their responsibility area. Leads in a deliberate and predictable way and operates with transparency. Treats sensitive or confidential information appropriately. Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Manages and resolves conflicts and disagreements in a constructive manner.
• Documentation – Maintains all documentation regarding the patient's visit and devices fit. Assists patients with direction to resolve billing problems. Acts as a liaison for the billing department to obtain the necessary information for claim payment. Compliance with practice management plans to develop and document policies and procedures to ensure patient protection.
• Liaison – Acts as a liaison for the physicians, staff and vendors. Responsible for maintaining positive relationships with the physicians, staff, and other corporate staff. Responsible for communicating physician needs to the Practice Manager. Assists in maintaining communication with other services lines, including the medical practice and the managers of those offices.
• Education – Educates MAs, OTs, DME coordinators, residents, and physicians on appropriate policies and procedures to follow for DMEPOS visits. Assists staff and physicians in problem-solving regarding the type of brace and fitting that best address the patient and their situation. Acts as a mentor for prosthetist/orthotist students.

Other Information

Other information:

Education Requirements

• High school diploma or GED required; higher-level degree may satisfy this requirement. Bachelor's degree in a related health science field (clinical sciences, biological sciences) preferred.
• Certification in related health care discipline: (Certified Medical Assistant, Certified orthotic fitter, Certified Orthotic / Prosthetic technician, Athletic Trainer or equivalent) preferred. ABC or BOC certified as Certified Prosthetic Orthotic Assistant (CPOA) strongly preferred.

Professional Experience Requirements

• Six months experience in a health care setting required. Two (2) years of relevant experience working in a clinical environment preferred.

Knowledge/Skills/and Abilities Requirements

• Knowledge and understanding of materials selection for orthotics and prosthetics.
• Technical skills required to measure, fabricate, fit and customize orthotic and prosthetic devices.
• Good verbal and written communication skills

Job Details

Legal Employer: NCHEALTH

Entity: Support Operations

Organization Unit: UNC Health Prosth&Orth @ ACC

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$19.98 - $28.54 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.