Prospective Student Advisor & CRM Coordinator

Monash University; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retirement benefits

Medical insurance options

Paid holidays

Paid time off

Job summary

South Louisiana Community College seeks a proactive Administrative Support Specialist at the Lafayette campus to assist prospective students and coordinate outreach for short-term programs. You will handle inbound calls, collect contact information, and guide inquiries to the right advisors, while entering data into Salesforce and maintaining follow-up notes.

The role emphasizes strong communication, accuracy, and the ability to work in a team environment, ensuring timely responses and efficient

Qualifications

• Excellent interpersonal and communication skills, both written and verbal.
• Ability to type 40 WPM or faster.
• Strong time management and problem-solving abilities.

Responsibilities

• Answer inbound calls about programs and transfer to the correct department.
• Collect contact info from prospective students via calls, email, text, and walk-ins.
• Guide walk-in students to the appropriate advisor or department.
• Enter prospective student data into Salesforce and maintain follow-up notes.

Skills

Interpersonal skills

Time management

Customer service

Communication

Typing 40 WPM

Teamwork

Problem solving

Education

Bachelor’s Degree in related field

Associate degree or higher

Tools

Microsoft Office

Job description

South Louisiana Community College seeks a proactive Administrative Support Specialist at the Lafayette campus to assist prospective students and coordinate outreach for short-term programs. You will handle inbound calls, collect contact information, and guide inquiries to the right advisors, while entering data into Salesforce and maintaining follow-up notes.

The role emphasizes strong communication, accuracy, and the ability to work in a team environment, ensuring timely responses and efficient