Prospect Baggage Performance Manager - AUS

Prospect International Airport Services; Austin (TX); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Earned wage access

Insurance: medical, dental, vision

Travel discounts

PTO

Tuition discount

Concur/car and hotel discounts

Job summary

Prospect International Airport Services in Austin, TX, seeks a Baggage Performance Manager to oversee baggage flow for arriving and departing passengers. This full-time, non-exempt role supports operations at AUS, coordinating with teams to resolve delays and baggage issues while upholding safety standards.

The ideal candidate has strong leadership experience, is 18+, and can supervise a team in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• 2+ years of experience supervising or managing a team.

Responsibilities

• Oversee handling of incoming and outgoing baggage.
• Address baggage-related concerns promptly.
• Coordinate with TSA and sorting operations.
• Ensure safety procedures and equipment are used properly.
• Support shift operations across AM/PM shifts.

Skills

Team supervision

Age 18+

Education

High School diploma or GED

Job description

Prospect Baggage Performance Manager - AUS

Date

Entity

Prospect International Airport Services

State

Texas

City

Austin

Base Pay Rate:

$ 20.00

Full/Part Time

Full Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift, P.M. shift

Requirements and Description

With decades of experience and operations at more than 30 major airports—inclu ding Chicago, Dallas, Newark, and more—Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do—providing reliable, high-quality service to our airline partners and the traveling public every day.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

Job Summary:

Responsible for Managing the handling of incoming and outgoing passengers’ baggage, and promptly addressing any related concerns.

Benefits:

• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.
• Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.
• Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.
• Paid Time Off (PTO) - Location specific leave policy.
• Exclusive Travel Discounts:
• ID90 Discount Program - Industry-exclu sive deals on hotels, car rentals, cruises, and more!
• Concur - Discounted cars and hotels
• Tuition Discount with Purdue Global.

Job Duties:

• Assist passengers with baggage pick-up, loading, unloading, and resolve issues with their delayed, lost, or damaged items.
• Set up conveyances to sort and distribute incoming bags.
• Scan and ensure, correct tagging and loading of each bag.
• Forward and receive bags to and from TSA.
• Take care of the safety scanner and other equipment.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.

Q ualifications:

• High School diploma or GED.
• Must be at least 18 years of age.

* Must be able to obtain credentials required as per airport or state or customs requirements. * 2+ years of experience with supervising or managing a team.

Physical requirements:

• Must be able to constantly lift and carry up to and more than 70 lbs, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, and bend. Should be able to climb or crawl frequently.

Working conditions:

• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."