ProShop Retail Team Member, Boston Bruins

Delaware North; Boston (MA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation

Paid holidays

Parental bonding leave

Tuition reimbursement

Job summary

Delaware North is hiring part-time Proshop Retail Team Members to join our team at TD Garden in Boston, Massachusetts. As a Retail Team Member, you'll provide excellent guest service and manage all transactions accurately and efficiently.

You'll work in a dynamic sports and entertainment venue, with weekly pay, flexible schedules, and opportunities for training and development. Prior retail or customer service experience is preferred, and team members are expected to be a friendly, reliable

Qualifications

• Previous experience in retail or customer service preferred.
• Good communication skills; ability to communicate with guests and co-workers.
• Ability to handle multiple tasks simultaneously in fast-paced environment.
• Ability to work independently and as a team member.
• Basic math skills; ability to accurately handle money and count change.
• Capable of following job guidelines and supervisors' instructions.

Responsibilities

• Greets and acknowledges guests, answers their questions and assists them whenever possible.
• Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise.
• Maintains records related to sales.
• Routinely stocks merchandise and faces items on shelves.
• Verifies amount of bank at beginning and the end of each shift.
• Maintains a clean and organized store or stand.
• Maintains orderly back-stock and knows where goods are to be found.
• Completes all related close-out paperwork.
• Performs other duties as assigned.

Skills

Retail experience

Customer service

Communication

Multitasking

Teamwork

Money handling

Following instructions

Tools

POS system

Job description

The opportunity

Boston Bruins is hiring part-time Proshop Retail Team Members to join our team at TD Garden in Boston, Massachusetts. As a Retail Team Member, you'll be responsible for providing excellent guest service and managing all transactions accurately and efficiency.

Pay

$18.75 - $18.75 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay




• Employee assistance program




• Training and development opportunities




• Employee discounts




• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Greets and acknowledges guests, answers their questions and assists them whenever possible.




• Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise.




• Maintains records related to sales.




• Routinely stocks merchandise and faces items on shelves.




• Verifies amount of bank at beginning and the end of each shift.




• Maintains a clean and organized store or stand.




• Maintains orderly back-stock and knows where goods are to be found.




• Completes all related close-out paperwork.




• Performs other duties as assigned.

More about you

• Previous experience in retail or customer service environment preferred.




• Good communication skills; ability to communicate with guests and co-workers.




• Ability to handle multiple tasks simultaneously in fast-paced environment.




• Ability to work independently and as a team member.




• Basic math skills; ability to accurately handle money and count change.




• Capable of following job guidelines and supervisors' instructions.

Physical requirements

• Ability to lift and carry up to 30 lbs.




• Ability to stand for entire length of shift.




• Ability to walk up and down stairs frequently.




• Bending, reaching, climbing on step stool.




• Visual acuity sufficient to see and distinguish merchandise and operate point-of-sale system.




• Majority of time spent in indoor, climate-controlled environment of retail store




• May also be exposed to partially sheltered outdoor environment subject to climate fluctuations.

Shift details

Days

Evenings

Holidays

M-F

Weekends

Events

Who we are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.