ProServe Area Delivery Leader - Security, NAMER

Amazon Web Services (AWS); Arlington (VA); On-site; USD 201,000 - 272,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. seeks a seasoned ProServe Area Delivery Leader to drive the Shared Delivery Team across the Area, coaching Delivery Practice Managers and ensuring top-tier customer outcomes. You will collaborate with account executives to define business outcomes and oversee the Area P&L, aligning teams with customer needs.

You’ll engage with executives, drive portfolio guidance, and lead delivery excellence while maintaining high CSAT and revenue targets.

Qualifications

• Knowledge of IaaS cloud transitions.
• Leadership of managers with 50+ team and P&L responsibility.
• 10+ years overall, 5+ years as security contributor.
• Hands-on security across multiple domains (sec SDLC, IAM, network, data, incident).
• Experience with enterprise security solutions (DLP, WAF, SIEM).

Responsibilities

• Lead Area Shared Delivery Team and DPMs to ensure deliverable quality.
• Ensure best-in-class solutions for customers and partners and CSAT targets.
• Drive business development and provide portfolio guidance.
• Collaborate with ProServe Account Executives to define outcomes.
• Manage Area P&L, optimize growth, utilization, and performance.
• Serve as escalation point for Sales and Delivery teams across projects.

Skills

IaaS transition challenges

Leadership of managers

Security domain expertise

Security in multiple domains

Enterprise security solutions

Education

Bachelor's degree or equivalent

Job description

Description

The Amazon Web Services Professional Services (ProServe) team is looking for an experienced ProServe Area Delivery Leader (PADL) to join our Shared Delivery Team (SDT). This senior leadership role is responsible for all delivery activities within the Area (single/multi-country or Practice/Industry), ensuring optimal support while maximizing team utilization and revenue performance. You'll report to the Geo Delivery Leader serving as a strategic advisor to customers, partners, and internal AWS teams.

Description

The Amazon Web Services Professional Services (ProServe) team is looking for an experienced ProServe Area Delivery Leader (PADL) to join our Shared Delivery Team (SDT). This senior leadership role is responsible for all delivery activities within the Area (single/multi-country or Practice/Industry), ensuring optimal support while maximizing team utilization and revenue performance. You'll report to the Geo Delivery Leader serving as a strategic advisor to customers, partners, and internal AWS teams.

As PADLs you will coach, manage, and guide Delivery Practice Managers (DPMs) and their teams, to ensure they are providing best in class solutions for customers and partners. Routinely engaging with C-level executives within our customers, you will be responsible for ensuring Area SDTs work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. PADLs primarily drive their teams to partner with ProServe Account Executives to identify, understand, and define business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and successfully executing SOWs.

Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team growth and performance through implementing tailored people development plans, ensuring Area SDTs are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. PADLs success is primarily measured through the Area P&L by delivering customer engagements on time, within budget, and exceeding customer expectations (CSAT).

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10042

Key job responsibilities

• Leading and managing the Area Shared Delivery Team, overseeing Delivery Practice Managers (DPMs) and their teams
• Ensuring delivery of best-in-class solutions for customers and partners, meeting and exceeding satisfaction targets
• Driving business development initiatives and provide portfolio guidance and oversight
• Collaborating with ProServe Account Executives to identify and define customer business outcomes
• Managing the Area P&L, optimizing team growth, performance, and utilization
• Serving as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews

About The Team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges
• Experience with consulting practice leadership as manager of managers with team size 50+ and P&L responsibility
• 10+ years of professional experience, with a minimum of 5 years as technical contributor in the security field (internal corporate security, security operations, security consulting, incident response, etc.)
• Hands-on security experience in two or more of the following: Cloud Security, Application Security (security SDLC, threat modeling, code review), Identity & Access Management, Network Security, Data Protection, Incident Response
• Hands-on experience with enterprise security solutions (Data Loss Prevention, WAF, SIEM, etc.)

Preferred Qualifications

• Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
• Experience with design of modern, scalable delivery models for technology consulting services
• Experience with international sales and delivery work with global F500 enterprise customers and partners
• Experience with vertical industry sales and delivery work of contemporary services and solutions
• Knowledge of compliance and security standards across the enterprise IT landscape
• Bachelor's degree or equivalent
• Experience leading complex security projects

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

USA, MD, Jessup - 201,000.00 - 272,000.00 USD annually

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Company

Amazon Web Services, Inc.

Job ID: A10485299