ProServe Area Delivery Leader - Security, NAMER

Socket.dev; Jessup (MD); On-site; USD 201,000 - 272,000; Full time

Benefits offered by this job

Health insurance

RSUs

Parental leave

Job summary

Amazon Web Services (AWS) seeks an experienced ProServe Area Delivery Leader to drive delivery activities for the Area SDT, coaching DPMs and teams to deliver best-in-class solutions. You will manage Area P&L, optimize growth, engage with customers and partners, and align with ProServe Account Executives to shape customer outcomes.

You will build trusted relationships with customer executives, lead complex programs, and ensure on-time, on-budget engagements while exceeding CSAT targets across

Qualifications

• Knowledge of IaaS cloud computing transition challenges.
• Experience leading managers with large teams and P&L responsibility.
• 10+ years of professional experience including security domain.
• Hands-on security in multiple domains such as Cloud/Sec/Identity.

Responsibilities

• Lead and manage the Area Shared Delivery Team and DPMs.
• Ensure delivery of best-in-class solutions and CSAT targets.
• Drive business development, portfolio guidance, and oversight.
• Collaborate with Account Executives to define customer outcomes.

Skills

IaaS challenges

Delivery leadership

P&L management

Security expertise

Education

Bachelor's degree

Job description

The Amazon Web Services Professional Services (ProServe) team is looking for anexperienced ProServe Area Delivery Leader (PADL) to join our Shared DeliveryTeam (SDT). This senior leadership role is responsible for all deliveryactivities within the Area (single/multi-country or Practice/Industry), ensuringoptimal support while maximizing team utilization and revenue performance.You'll report to the Geo Delivery Leader serving as a strategic advisor tocustomers, partners, and internal AWS teams.

As PADLs you will coach, manage, and guide Delivery Practice Managers (DPMs) andtheir teams, to ensure they are providing best in class solutions for customersand partners. Routinely engaging with C-level executives within our customers,you will be responsible for ensuring Area SDTs work closely with partner teams;drive business development initiatives through thought leadership; provideportfolio guidance and oversight; and meet and exceed customer satisfactiontargets. PADLs primarily drive their teams to partner with ProServe AccountExecutives to identify, understand, and define business outcomes for customersby building trust, identifying applicable AWS Professional Services offerings,and successfully executing SOWs.

Your experience gained leading teams within the technology sector, will equipyou with the ability to optimize team growth and performance throughimplementing tailored people development plans, ensuring Area SDTs are alignedto customer needs, and have the skills and capacity to address customeroutcomes. Possessing the ability to translate technical concepts into businessvalue for customers and then talk in technical depth with teams, you willcultivate strong customer, Amazon Global Sales (AGS), and ProServe teamrelationships which enables exceptional business performance. PADLs success isprimarily measured through the Area P&L by delivering customer engagements ontime, within budget, and exceeding customer expectations (CSAT).

The AWS Professional Services organization is a global team of experts that helpcustomers realize their desired business outcomes when using the AWS Cloud. Wework together with customer teams and the AWS Partner Network (APN) to executeenterprise cloud computing initiatives. Our team provides assistance through acollection of offerings which help customers achieve specific outcomes relatedto enterprise cloud adoption. We also deliver focused guidance through ourglobal specialty practices, which cover a variety of solutions, technologies,and industries. 10042

Key job responsibilities

• As an experienced Professional Services Delivery Leader, you will be responsible for:

• Leading and managing the Area Shared Delivery Team, overseeing DeliveryPractice Managers (DPMs) and their teams
• Ensuring delivery of best-in-class solutions for customers and partners,meeting and exceeding satisfaction targets
• Driving business development initiatives and provide portfolio guidance andoversight
• Collaborating with ProServe Account Executives to identify and define customerbusiness outcomes
• Managing the Area P&L, optimizing team growth, performance, and utilization
• Serving as an escalation point for Sales and Delivery teams, engaging inpre-sales, in-flight projects, and post-implementation reviews

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferredqualifications and skills listed in the job description, we encourage candidatesto apply. If your career is just starting, hasn’t followed a traditional path,or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adoptedcloud platform. We pioneered cloud computing and never stopped innovating —that’s why customers from the most successful startups to Global 500 companiestrust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at theexpense of sacrifices at home, which is why we strive for flexibility as part ofour working culture. When we feel supported in the workplace and at home,there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsoredaffinity groups promote inclusion and empower our people to take pride in whatmakes us unique. Our inclusion events foster stronger, more collaborative teams.Our continual innovation is fueled by the bold ideas, fresh perspectives, andpassionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’sBest Employer. That’s why you’ll find endless knowledge-sharing, mentorship andother career-advancing resources here to help you develop into a better-roundedprofessional.

Basic Qualifications: - Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges- Experience with consulting practice leadership as manager of managers withteam size 50+ and P&L responsibility- 10+ years of professional experience, with a minimum of 5 years as technicalcontributor in the security field (internal corporate security, securityoperations, security consulting, incident response, etc.)- Hands-on security experience in two or more of the following: Cloud Security,Application Security (security SDLC, threat modeling, code review), Identity &Access Management, Network Security, Data Protection, Incident Response- Hands-on experience with enterprise security solutions (Data Loss Prevention,WAF, SIEM, etc.)

Preferred Qualifications

• Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
• Experience with design of modern, scalable delivery models for technologyconsulting services
• Experience with international sales and delivery work with global F500enterprise customers and partners
• Experience with vertical industry sales and delivery work of contemporaryservices and solutions
• Knowledge of compliance and security standards across the enterprise ITlandscape
• Bachelor\'s degree or equivalent
• Experience leading complex security projects

Amazon is an equal opportunity employer and does not discriminate on the basisof protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for ourcustomers. If you have a disability and need a workplace accommodation oradjustment during the application and hiring process, including support for theinterview or onboarding process, please visithttps://amazon.jobs/content/en/how-we-hire/accommodations[https://amazon.jobs/content/en/how-we-hire/accommodations] for moreinformation. If the country/region you’re applying in isn’t listed, pleasecontact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon packagewill include sign-on payments and restricted stock units (RSUs). Finalcompensation will be determined based on factors including experience,qualifications, and location. Amazon also offers comprehensive benefitsincluding health insurance (medical, dental, vision, prescription, Basic Life &AD&D insurance and option for Supplemental life plans, EAP, Mental HealthSupport, Medical Advice Line, Flexible Spending Accounts, Adoption and SurrogacyReimbursement coverage), 401(k) matching, paid time off, and parental leave.Learn more about our benefits at https://amazon.jobs/en/benefits[https://amazon.jobs/en/benefits].

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