Propulsion Field Service Rep I

Colonial Group; Walpole (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Colonial Group is seeking a Field Service Representative for Propulsion Systems in Massachusetts. The role involves hands-on maintenance, troubleshooting, and commissioning of propulsion equipment under maintenance contracts, with up to 50% travel internationally and domestically.

Certification and careful QA/QC adherence are essential. Ideal applicants have a high school diploma and 5+ years in marine technology/field service, plus proficiency with MS Office and a US DoD security clearance

Qualifications

• High School Diploma or equivalent and 5+ years of experience in Marine technology and/or field services.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Eligible to receive and maintain a US DoD Security Clearance which requires US Citizenship; driver’s license required.

Responsibilities

• Perform routine maintenance, troubleshooting, repair, and commissioning work on equipment in accordance with the maintenance contract(s).
• Evaluate parts for repair and/or replacement; oversee repair activities to ensure compliance with technical specifications.
• Verify dimensions and clearances to ensure conformance to specifications and conduct tests and inspections to QA/QC standards.
• Create a record of work accomplished to form the basis of an on-going customer management plan.
• Travel domestically and internationally up to 50%.

Skills

Troubleshooting

Field service

Technical reading

Education

High School Diploma or equivalent

5+ years Marine tech/field service experience

Tools

Microsoft Office Suite

Job description

Field Service Representative, Propulsion Systems

Key Accountabilities:

• Perform routine maintenance, troubleshooting, repair, and commissioning work on equipment in accordance with the maintenance contract(s)
• Evaluate parts for repair and/or replacement. Oversee repair activities to ensure compliance with technical specifications.
• Verify dimensions and clearances to ensure conforming to specification and conduct tests and inspections to QA/QC standards
• Create a record of work accomplished to form the basis of an on-going customer management plan
• Ability to meet certain requirements for visual acuity, as outlined in the Authorized Field Service Representative program, for purposes of performing essential job functions, such as visual inspection of hardware for serviceability.
• Must be able to travel both domestically and internationally up to 50%

Basic:

• High School Diploma or equivalent and 5+ years of experience in Marine technology and/or field services, specifically controllable pitch propellers and waterjets.
• Computer experience with Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
• In order to be considered for this position, you must be eligible to receive and maintain a US DoD Security Clearance which requires US Citizenship
• Hold a valid driver’s license

Preferred:

• Ability to read blueprints, schematics, diagrams and technical manuals in order to determine methods and sequences of assembly
• Basic knowledge of rigging, hydraulics, and hydraulic torque wrenches
• Knowledge of Bird-Johnson Propeller Company products, systems, their functionality and applications. Specifically, Bird Johnson Controllable Pitch propellers, waterjets, and thrusters.

• An understanding of machining operations, how to properly use measuring tools, and an understanding of surface finishes
• Technical writing experience. Specifically, report writing

Create the new standard. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for excellence and innovation.