Proposal Manager - Risk/Legal, Compliance, & Security

The Cigna Group; United States; Remote; USD 90,000 - 152,000; Full time

Job summary

A leading company in healthcare is seeking a Proposal Support Manager to oversee risk management in the proposal process. This role requires collaboration with various teams and strong leadership skills. The ideal candidate will have experience in RFP processes and a deep understanding of the company's offerings. This position offers a competitive salary and comprehensive benefits, fostering professional growth and development.

Benefits

Health Coverage

401(k) with Match

Life Insurance

Tuition Reimbursement

Paid Time Off

Holidays

Qualifications

• Experience as an RFP professional familiar with the sales process.
• Knowledge of Cigna’s businesses, products, services, and tools.

Responsibilities

• Manage overall risk associated with the proposal process.
• Oversee daily operations of a team of risk writers.
• Engage in initiatives to improve processes and increase success rate.

Skills

Motivation

Resourcefulness

Organization

Attention to Detail

Interpersonal Skills

Problem-Solving

Decision-Making

Collaboration

Job description

The job profile for this position is Proposal Support Manager, which is a Band 4 Management Career Track Role.

Excited to grow your career?

We value our talented employees and strive to help our associates grow professionally before recruiting new talent to open positions. If you see a role that fits your skills, we encourage you to apply!

Our people make all the difference in our success.

The RFP Risk Triage Manager is part of Cigna's U.S. Employer RFP Strategy and Operations team. This individual manages the overall risk associated with the proposal process and maintains relevant proposal content. The role supports all Cigna Healthcare sales segments, buyer groups, and lines of business as needed.

The qualified individual leverages deep knowledge of Cigna's businesses, solutions, RFP library, intranet resources, and established relationships with subject matter experts and business owners to impact new business and retention sales. This person ensures the RFP team is equipped to handle inquiries related to legal, contractual, compliance, enterprise strategies, and other critical topics. The Risk Triage Manager collaborates with the team to strategize approaches for addressing high-risk topics within proposals.

This role partners closely with the RFP Strategy & Operations management team to triage technical requests, working with Sales and Presale teams. Building and maintaining internal RFP relationships and matrix partnerships with Legal, CIP, Privacy Office, and other experts is crucial for timely and accurate proposal responses.

ROLE COMPONENTS:

Risk Triage:

This team oversees risk-related RFP topics and processes, developing strategies to mitigate overall RFP risk. Collaboration with Legal, Compliance, Contracts, Privacy, and Security is essential.

With effective project management, the team supports legal/contractual components of RFPs, conducting research and synthesizing responses from multiple sources. The individual formulates proposals to showcase capabilities while balancing risk mitigation and sales strategy, understanding initiatives like “RFP Thought Process” and “Path to Yes”.

The team may also handle client-agnostic RFI requests related to enterprise initiatives such as Diversity & Inclusion, Social Determinants of Health, and CAA/Transparency.

People Management:

The Risk Triage Manager oversees daily operations of a team of risk writers, managing capacity and workload to meet deliverables. They lead the team through unfamiliar requests, guiding education, networking, and process development.

As a people leader, they possess strong knowledge of Cigna’s business, segments, and proposal processes, acting as a coach and SME, and supporting ongoing training to ensure team success.

Continuous Improvement:

The manager engages in initiatives to improve processes and increase the success rate of RFP deliverables. They lead efforts to enhance efficiency and effectiveness within the team, partnering with management to address content, process, and technology needs.

This role requires proficiency across various RFP roles to support the business during critical times and drive change based on feedback.

Qualifications:

Ideal candidates will have:

• Experience as an RFP professional familiar with the sales process
• Knowledge of Cigna’s businesses, products, services, and tools
• Motivation, resourcefulness, strong organization, and attention to detail
• Excellent interpersonal, problem-solving, and decision-making skills
• The ability to operate independently and collaboratively

If working remotely, internet must be broadband or fiber optic with at least 10Mbps download/5Mbps upload speeds.

The annual salary range for this role is estimated at $90,800 - $151,400, depending on experience and location, with eligibility for an annual bonus plan.

We offer comprehensive benefits including health coverage, 401(k) with match, life insurance, tuition reimbursement, paid time off, and holidays. For details, visit Life at Cigna.

Qualified applicants will be considered regardless of race, color, age, disability, sex, pregnancy, sexual orientation, gender identity, veteran status, religion, national origin, marital status, genetic info, or other protected characteristics.

Applicants with criminal histories will be considered in accordance with applicable laws.