Property Utilities Specialist

Friedman-Managemen; Farmington Hills (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Friedman Real Estate is seeking a Utility Coordinator for Arboretum Office Park in Farmington Hills, MI. This full-time role supports onboarding, account setup, billing, and issue resolution across properties, coordinating services and maintaining documentation with providers and internal teams.

Ideal candidates have 1–3 years in property management or utilities coordination, strong organizational skills, and proficiency with Microsoft Office and property management systems.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• 1–3 years of experience in property management, utilities coordination, or accounting support.
• Strong organizational and time-management skills with attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.

Responsibilities

• Collect, review, and organize utility-related documentation during property onboarding.
• Verify and document each property's utility billing structure (master-metered, sub-metered, or RUBS).
• Assist with configuring utility accounts and vendor records within property management and accounting systems.
• Coordinate the opening, closing, and transfer of utility accounts for properties, including electric, gas, water/sewer, trash, and other applicable services.
• Work with utility providers to ensure timely start and stop of services during acquisitions, transitions, and dispositions.
• Maintain schedules and checklists for utility transitions to minimize service disruptions.
• Monitor the receipt of monthly utility invoices and follow up on missing or delayed billing.
• Review invoices for accuracy, including account information, service periods, and charges, and route to appropriate internal stakeholders.
• Support utility billing processes by gathering required data such as usage, occupancy, and resident information.
• Serve as a primary point of contact with utility providers to resolve billing discrepancies, service issues, and account inquiries.
• Escalate critical or time-sensitive issues, including service interruptions or significant billing variances, to management.
• Maintain up-to-date records of utility providers, representatives, and emergency contacts.

Skills

Strong organizational skills

Attention to detail

Time management

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

Microsoft Office

Property management systems (e.g., Yardi)

Job description

Friedman Real Estate is seeking a Utility Coordinator for Arboretum Office Park in Farmington Hills, MI. This full-time role supports onboarding, account setup, billing, and issue resolution across properties, coordinating services and maintaining documentation with providers and internal teams.

Ideal candidates have 1–3 years in property management or utilities coordination, strong organizational skills, and proficiency with Microsoft Office and property management systems.