Property Tax Research Specialist

Coforge Limited; Dallas (TX); On-site; USD 40,000 - 54,000; Full time

Job summary

Coforge Limited in Dallas, TX is seeking a Customer Service Representative to research property tax information across the United States and liaise with government agencies by phone. The role requires excellent communication, strong customer service experience, and precise recordkeeping.

Responsibilities include researching tax records, verifying information with agencies, maintaining internal systems, and supporting cross-team collaboration in a fast-paced setting.

Qualifications

• Minimum 1–2 years of customer service experience required.
• Call center experience strongly preferred.
• Excellent verbal and written communication skills.
• Comfortable making a high volume of outbound calls.
• Strong internet research and computer skills.
• Proficiency in Microsoft Office, including Outlook and Excel.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Research property tax records and related information using online resources and databases.
• Contact county, city, and government agencies via phone to obtain and verify property tax information.
• Maintain accurate documentation and update records in internal systems.
• Follow up with agencies to gather missing information and ensure data accuracy.
• Handle outbound and inbound calls professionally while providing excellent customer service.
• Review information for completeness and accuracy.
• Manage multiple tasks and meet productivity goals in a fast-paced environment.
• Communicate effectively with internal teams and external contacts.

Skills

Professional Phone Communication

Problem Solving

Attention to Detail

Time Management

Multitasking

Microsoft Office Suite

Outlook

Excel

Tools

Microsoft Office Suite

Outlook

Excel

Job description

Coforge Limited in Dallas, TX is seeking a Customer Service Representative to research property tax information across the United States and liaise with government agencies by phone. The role requires excellent communication, strong customer service experience, and precise recordkeeping.

Responsibilities include researching tax records, verifying information with agencies, maintaining internal systems, and supporting cross-team collaboration in a fast-paced setting.