Property Readiness Coordinator

Fourseasonssteamboat; Steamboat Springs (CO); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Paid time off

Medical insurance

401(k)

Flexible scheduling

Job summary

Fourseasonssteamboat in Steamboat Springs, Colorado is looking for a Property Readiness Coordinator to ensure all properties meet company cleanliness standards. You will conduct inspections, oversee turnover processes, and coordinate between housekeeping and operations.

Success in this role requires strong attention to detail, effective communication, and the ability to identify issues before guest arrival. The position offers starting compensation at $25+ per hour along with numerous benefits.

Qualifications

• Reliable transportation is essential to reach various properties.
• Smartphone and personal email address required for communication.
• Ability to work well under pressure in a fast-paced environment.
• Strong attention to detail is crucial for property inspections.

Responsibilities

• Conduct detailed inspections of all units before guest arrival.
• Ensure properties meet cleanliness, staging, and functionality standards.
• Coordinate turnover process from cleaning completion to guest readiness.

Skills

Attention to detail

Communication skills

Problem-solving

Ability to work under pressure

Job description

Role: Property Readiness Coordinator

Department: Property Management Operations
Reports To: Operations Manager

Position Summary

The Property Readiness Coordinator is responsible for ensuring all properties meet company cleanliness and presentation standards while supporting the coordination and execution of housekeeping operations.

This role serves as the final checkpoint before guest arrival, owning inspection quality, turnover readiness, and communication between housekeeping, maintenance, and operations. While not directly managing housekeepers, this position ensures accountability through clear standards, feedback, and real-time coordination.

Success in this role is defined by consistency, attention to detail, and the ability to identify and resolve issues before they impact the guest experience.

Core Responsibilities

• Property Inspections & Quality Control
• Conduct detailed inspections of all units following housekeeping and prior to guest arrival
• Ensure each property meets company standards for cleanliness, staging, and functionality
• Identify and document deficiencies, including cleaning, maintenance, and inventory issues
• Approve or reject units based on readiness standards
• Maintain consistency in inspection quality across all homes
• Turnover Oversight
• Oversee the turnover process from cleaning completion to guest readiness
• Verify that all cleaning tasks are completed thoroughly and correctly
• Ensure proper staging, restocking, and presentation of each property
• Monitor turnover timelines and elevate delays when necessary
• Act as the final sign-off before guest check-in
• Coordinate daily cleaning schedules in alignment with arrivals and departures
• Communicate priorities, special requests, and property‑specific needs to housekeeping teams
• Provide real‑time feedback to housekeepers to correct issues and improve performance
• Ensure cleaners have the information, access, and resources needed to complete their work
• Support coverage planning during high‑demand periods or call‑offs
• Issue Identification & Resolution
• Identify cleaning deficiencies and ensure they are corrected promptly
• Escalate maintenance issues and ensure proper handoff to the maintenance team
• Address minor issues directly when possible to maintain efficiency
• Track recurring cleaning or property issues and communicate patterns to leadership
• Inventory & Property Readiness
• Ensure all required supplies, linens, and amenities are stocked and properly staged
• Identify low inventory levels and communicate restocking needs
• Maintain organization and consistency of in‑unit storage and housekeeping setups
• Guest Readiness Assurance
• Ensure each unit is fully prepared for guest arrival with no outstanding issues
• Support urgent same‑day turnovers and high‑pressure readiness situations
• Partner with operations and guest services to resolve last‑minute issues
• Uphold company cleanliness and presentation standards across all properties
• Reinforce expectations with housekeeping teams through clear, consistent feedback
• Identify opportunities to improve cleaning processes and efficiency
• Assist in refining inspection checklists and SOPs

Key Performance Indicators (KPIs)

• On‑time turnover readiness
• Number of re‑cleans required
• Guest cleanliness‑related feedback and reviews
• Efficiency of turnover coordination
• High attention to detail and consistency in evaluating cleanliness and presentation
• Strong sense of urgency, especially during same‑day turnovers
• Clear and effective communicator across multiple teams
• Ability to hold standards without direct authority over housekeeping staff
• Proactive problem‑solver who takes ownership of outcomes
• Willing to be hands‑on to ensure properties meet readiness standards
• Performs well in a fast‑paced, high‑turnover environment

Qualifications

• Reliable transportation
• Smartphone and personal email address
• Driving inclement weather conditions as required
• Availability to work Sunday through Saturday, early mornings and evenings as needed.
• Ability to work well under pressure in a fast‑paced environment
• Lead by example while embodying our company values
• Highly responsive and reliable
• Strong attention to detail
• Ability to stand, sit, and walk for an extended period of time.
  • Reach overhead and below the waist
  • Push, pull, and lift less than or equal to 20 pounds
  • Bend, stoop, squat, kneel, and twist
• Adhere to all company policies and procedures
• Reasonable comfort level with computers and smart devices
  • Access to the internet and the ability to check your email on a daily basis

Compensation

Starting at $25+ per hour, depending on experience. Benefits include paid time off, Medical (Paid for Employee), Vision, Dental, 401(k), HSA, Supplemental life, Telehealth, flexible scheduling, wellness and end of season bonus, and opportunities for growth within the company.