Property Operations & Turnover Coordinator

Vistas San Marcos; Tempe (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Preferred Membership Pricing at Local

CoreGiving Volunteer Days

Referral Program

Charity Matching Program

Job summary

American Campus Communities is seeking a Property Operations Specialist to support facilities operations at a student housing community. You will manage work orders, coordinate maintenance, and ensure resident requests are handled professionally and timely.

This role emphasizes accurate record keeping, preventative maintenance planning, turnover support, and collaboration with the Service Manager to keep facilities running smoothly and residents satisfied.

Qualifications

• At least 2 years of administrative experience.
• High school graduate or equivalent.
• Strong administrative and customer service skills.

Responsibilities

• Manage work order intake and ensure timely responses from maintenance staff, including record-keeping, communication and follow-up.
• Act as a dispatcher for maintenance technicians as needed.
• Track work order response times to meet standards for routine, emergency, and preventative maintenance.
• Assist supervisor and Service Manager in planning, preparation, and implementation of turnover processes.
• Collaborate with the Service Manager to maintain facilities plans and generate work orders for preventative maintenance.
• Compile and verify resident damage charges during the year and during turnover, applying to resident accounts and ensuring accuracy in billing.
• Investigate and respond to contested resident charges, providing documentation to supervisor and Service Manager.

Skills

Administrative skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

American Campus Communities is seeking a Property Operations Specialist to support facilities operations at a student housing community. You will manage work orders, coordinate maintenance, and ensure resident requests are handled professionally and timely.

This role emphasizes accurate record keeping, preventative maintenance planning, turnover support, and collaboration with the Service Manager to keep facilities running smoothly and residents satisfied.