Property Operations Manager

4rahlp1 American Homes 4 Rent, L.P.; Irving (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement program

9 paid holidays per year and PTO accr:

Dependent savings accounts

Job summary

American Homes 4 Rent, LP seeks a senior Operations leader to guide regional field maintenance and process improvements. You will coach teams, align cross-functional leaders, and ensure cost-effective, scalable operations while deploying IT solutions that meet evolving business needs.

You will partner with executives on workforce planning, budgeting, and strategic initiatives, shaping onboarding and development to reduce turnover and elevate performance across the country.

Qualifications

• Bachelor’s degree or equivalent work experience in operations management and process improvement.
• Minimum 3 years leading field operations and cross-functional teams.
• Experience with budget planning and financial management for projects.
• Strong presentation and communication skills for executive audiences.
• Knowledge of data management and reporting within enterprise IT systems.

Responsibilities

• Provides leadership, coaching, and direction to regional operations teams to improve initiatives and standards.
• Partners with leadership to balance business acumen, technical capability, and core competencies.
• Ensures field maintenance standards are reliable, efficient, and cost-effective.
• Shapes onboarding and development strategies for field maintenance personnel.
• Manages resources and responds to evolving business priorities with agility.
• Drives strategic allocation of people, equipment, and inventory to meet goals.
• Collaborates to deploy applications aligned with operational priorities.
• Keeps abreast of emerging technologies and platforms to support business strategy.

Skills

Leadership

Strategic planning

Budgeting

Communication

Data management

IT systems awareness

Education

Bachelor's degree in business management or related field

Equivalent work experience in operations management and process improvement

Tools

Enterprise IT databases

Job description

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Responsibilities

• Provides leadership, training, coaching, and direction to regional operations teams to support improvement initiatives and ensure adherence to established standards, procedures, and processes.
• Partners with leadership to create a culture balancing business acumen, technical capability, and core competencies to drive continuous improvement in the execution of business objectives within field maintenance.
• Ensures field maintenance standards, processes, and procedures remain reliable, efficient, cost effective, and sustainable.
• Collaborates across multiple departments to shape onboarding and development strategies for field maintenance personnel, promoting a consistent operations culture while reducing turnover and associated costs.
• Ensures cost-effective delivery of resources and services to meet operational needs and responds with agility to evolving business priorities.
• Establishes a clear mission and vision to drive cost-effective operations and strategic allocation of resources, including people, equipment, materials, and inventory.
• Leverages strong influencing and negotiation skills to build alignment across the region, enabling shared, innovative, and cost-effective solutions to support business objectives.
• Works in partnership with leadership to provide strategic direction and oversight for the design, development, implementation, operation, and support of IT systems and programs meeting evolving business needs.
• Collaborates with leadership to plan and guide the deployment of developed applications, ensuring alignment with operational priorities and readiness for field execution.
• Maintains awareness of emerging technologies and platforms, providing informed guidance on solutions to integrate across the enterprise, ensuring IT capabilities effectively support and advance the company’s business strategy.
• Develops annual operating and capital expenditure reports demonstrating the value and impact of resources used to stabilize regional operations, support training and development, and maintain cost effective processes.
• Ensures all reporting and resource allocation practices remain aligned with and supportive of the company’s overall strategic objectives.

Requirements

• High school diploma or GED required.
• Bachelor’s degree in business management or related field or equivalent work experience in Operations management and process improvement preferred.
• Minimum 3 years of experience in a leadership role with oversight of field operations required.
• Minimum 3 years working in an operations role (e.g., Residential Property Maintenance, Property Management, Residential Construction, etc.), working with senior leadership to create goals and show value to projects completed required.
• Demonstrated experience in strategic planning, organization design, and development required.
• Experience in budget planning and financial management for internal and external project resources required.
• Experience influencing senior-level management and key stakeholders effectively across the organization preferred.
• Valid driver’s license and satisfactory driving record required.
• HVAC certification preferred.
• Knowledge of data management, reporting within enterprise IT databases, compliance, automated testing, and high availability.
• Strong strategic workforce planning skills, ensuring the right talent is aligned to the right roles at the right time while driving engagement and retention.
• Deep understanding of current and emerging technologies, including REIT industry advancements and their application to digital business transformation.
• Excellent presentation and communication skills, both verbal and written, with the ability to translate data, analytics, and complex business concepts for executive audiences.
• Exceptional leadership capabilities with a focus on developing and communicating cost effective, scalable operational processes at a national level.
• Strong results orientation with the ability to drive operational performance toward defined business goals and objectives.
• Ability to build trust and credibility with business leaders while demonstrating the value of process discipline and employee empowerment.
• High level of adaptability with the capacity to evaluate multiple scenarios and execute strategic solutions to achieve desired outcomes.

Compensation

The anticipated pay range/scale for this position is $80,155.00 to $100,182.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is eligible to receive quarterly bonus payments.

Perks and Benefits

• medical, dental and vision insurance
• flexible spending accounts and/or health savings accounts
• dependent savings accounts
• 401(k) with company matching contributions
• employee stock purchase plan
• a tuition reimbursement program
• The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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American Homes 4 Rent, LP ("AMH") provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non- merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email [e-mail].

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Background check required. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.