Property Manager Operations

UniLodge Living Group; Melbourne (IA); On-site; USD 57,000 - 78,000; Full time

Benefits offered by this job

PD & training

Attractive remuneration

Inclusive culture

Employee voice

Team events

Travel privileges

Referral rewards

Wellbeing programs

Job summary

UniLodge Living Group seeks a commercially minded leader to oversee property operations, resident experience, financial performance, occupancy, sales and administration. You will ensure top-tier maintenance, cultivate stakeholder relationships and drive budgeted outcomes within a team environment.

The role emphasizes leadership, budget management and strong operational execution to deliver a high-quality living experience across our assets.

Qualifications

• Proven leadership experience in property management or related service field.
• Strong financial and commercial acumen with budget and occupancy management experience.
• Exceptional relationship-building and stakeholder engagement skills.

Responsibilities

• Oversee all aspects of the property, including resident experience, financial management, occupancy, sales and administration.
• Maintain property cleanliness and presentation to high standards.
• Nurture key stakeholder relationships as part of a team.
• Optimize financial return and overall performance per the budget.
• Be familiar with operating agreements and manage the property per management agreement and KPIs.
• Aid in the preparation of the budget.
• Resolve issues efficiently using effective incident management including grievances and conflict resolution.
• Provide leadership and direction to develop a high-performing staff.

Skills

Leadership experience

Financial acumen

Stakeholder engagement

Compliance & safety

Job description

Role

Step into your next role by providing an exceptional customer service experience to all internal and external customers. You will oversee all aspects of the property including resident experience, financial management, occupancy, sales, and administration. More specifically you will:

• Maintaining the property to the highest level of cleanliness and presentation
• Nurture key stakeholder relationships as part of a team
• Optimise the financial return, and the overall financial performance of the property as outlined in the Financial Model/Budget
• Be thoroughly familiar with our Operating Agreements and to manage the property as per the management agreement and all associated Key Performance Indicators (KPIs)
• Aid in the preparation of the budget
• Resolve issues effectively and efficiently and apply effective incident management, including grievances and conflict resolution.
• Provide overall leadership, guidance, and direction to develop a team of high performing staff

About You

As a Commercially Minded Leader, You Will Demonstrate a Passion For Creating Exceptional Resident Experiences And Driving Operational Success Across a Modern Asset. You Will Also Have

• Proven leadership experience in property management, accommodation, hospitality, student living, or a related service-driven industry.
• Strong financial and commercial acumen, with experience managing budgets, occupancy, and business performance.
• Exceptional relationship-building skills, with the ability to engage and influence a diverse range of stakeholders.
• Valid Police Check + WWCC
• Current First Aid and CPR Certificate – or willing to obtain
• Unrestricted working rights in Australia.

Perks with Us

• Personal and professional development, through online and face to face training and courses
• Attractive remuneration indicative of your experience and impact.
• A refined and inclusive culture where individuality is respected and meaningful contribution is valued
• A genuine voice at the table, with opportunities to shape our future through engagement forums and Viva Engage
• A connected community, brought to life through curated team events, celebrations and social initiatives
• Exclusive travel privileges, with preferred rates across Essence Hotels & Apartment
• Rewarding referral recognition, with up to $1,000 for introducing exceptional talent to our growing teams.
• Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs

UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender‑based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.

UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.