Property Manager, Multifamily (Multi-Site)

C&W Services (S); St. Louis (MO); Sur place; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

PTO 120 hours/year

Sick time 40 hours/year

Volunteer days

12+ holidays/year

Parental leave

Health, dental, vision, life

Résumé du poste

Cushman & Wakefield seeks a Property Manager for multifamily communities in Missouri. You will lead on-site teams, manage leasing, maintenance, and budgeting to deliver a market-ready, high-service environment.

The role requires 3+ years in on-site multifamily management, proficiency in Yardi and MS Office, and preferred MO real estate licensing. Travel to multiple sites is expected.

Qualifications

• Bachelor's degree preferred, real estate experience valued.
• 3+ years on-site multifamily property management experience.
• Experience with rent collection, budgeting, reporting and renewals.

Responsabilités

• Oversee operations of multifamily communities in a fast-paced environment.
• Lead leasing, maintenance, marketing, and budgeting activities.
• Maintain resident files and ensure compliance with policies.
• Mentor on-site teams to maximize engagement and reduce turnover.
• Drive revenue through market analysis and creative marketing.

Connaissances

Effective communication

Microsoft Office

Team leadership

Budgeting & forecasting

Customer service

CRM/Property management software

Formation

Bachelor's degree

MO Real Estate License preferred

Outils

Yardi

Microsoft Excel

CRM/Ops tech

Description du poste

Job Title

Property Manager, Multifamily (Multi-Site)

(https://careers.cushmanwakefield.com/)

Job Description Summary

95 units.

Job Description

Multifamily Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring high-level of service. Multifamily Property Managers are also responsible for motivating high-performing teams to maximize the performance of the property.

ESSENTIAL JOB DUTIES:

Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.

Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards.

Track and evaluate advertising, and all client traffic.

Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.

Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.

Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield's mission to be the best national management company.

Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.

Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.

Maintain residents' files in accordance with company's standards.

Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.

Manage and maintain all aspects of overall community budget and finances.

Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES:

• Effective communication and customer service skills
• Computer literate, including Microsoft Office Suite and internet navigation skills
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team
• Perform any other related duties as required or assigned

IMPORTANT EDUCATION

Bachelor's Degree preferred.

MO Real Estate License preferred.

IMPORTANT EXPERIENCE

3+ years of on-site Multifamily Property Management experience required; including leasing and rent collection, resident communications and solutions, reporting, delinquency and renewals, and financial/budgetary analysis and management duties.

St. Louis City market experience required, including STL City eviction law and filing, and/or any exposure to local laws/regulations.

Yardi systems experience required, Microsoft Office (Outlook, Excel) required. Strong preference for CRM, Ops Technology, and/or NeedALease or other AI exposure.

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to give back to causes important to you and your community
• 12+ Company Holidays annually
• Paid Parental Leave to support you and your family
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85%