Associate Property Manager, Multifamily

C&W Services (S); Chicago (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, Vision & LifeInsurance

Paid Time Off

Sick Time

Parental Leave

Volunteer/Community Days

Employee Discounts

LinkedIn Learning access

Job summary

Cushman & Wakefield is seeking an Associate Property Manager for multifamily communities. You will support the Regional Property Manager in daily operations, lead on-site teams, and ensure market-ready property condition with top-tier service.

Responsibilities include budgeting, lease administration, marketing collaboration, and performing client-ready reporting while maintaining strong resident relations and high renewal potential.

Qualifications

• Bachelor's degree preferred; strong background in property management desired.
• Experience managing teams and day-to-day operations in multifamily properties.
• Proven ability to handle budgeting, forecasting, and reporting.

Responsibilities

• Assist Regional Property Manager with overall building operations.
• Ensure smooth, high-quality service in a fast-paced environment.
• Oversee maintenance, budgeting, lease administration, marketing, and service contracts.
• Provide excellent customer service to residents and prospects to drive renewals and revenue.
• Complete lease/renewal paperwork to company standards.
• Lead on-site team and hire/coach staff as needed.
• Maintain resident files and ensure positive living environment.

Skills

Team leadership

Customer service

Budgeting

Communication

Lease administration

Education

Bachelor's degree preferred

High School Diploma/GED/Tech or Vocational

Tools

Microsoft Office Suite

Job description

Associate Property Manager, Multifamily

(https://careers.cushmanwakefield.com/)

Job Description Summary

Associate Property Managers are responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Associate Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

ESSENTIAL JOB DUTIES

• Assisting the Regional Property Manager with the overall operations of the building.
• Ensuring the smooth running of our community in a fast-paced environment.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising, and all client traffic.
• Leading by example, Instilling, maintaining, and modeling the Cushman & Wakefield mission to be the best national management company.
• Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company's standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES

• Effective communication and customer service skills
• Computer literate, including Microsoft Office Suite and internet navigation skills
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member.
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are being followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team
• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION

• Bachelor's Degree preferred
• High School Diploma, GED, Technical or Vocational school required

IMPORTANT EXPERIENCE

• 3+ years of Property Management experience
• 1+ years of Management experience

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to give back to causes important to you and your community
• 12+ Company Holidays annually
• Paid Parental Leave to support you and your family
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 25% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at a