Property Manager, Multifamily (Affordable, Bilingual)

Cushman Wakefield Multifamily; Nashville (TN); On-site; USD 72,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Multifamily Property Manager, where you'll lead a dynamic team to maintain high standards in affordable housing. This role involves overseeing operations, enhancing resident satisfaction, and driving revenue through innovative marketing strategies. You'll be part of a collaborative environment that values effective communication and customer service. If you have a passion for property management and a commitment to excellence, this opportunity is perfect for you. Bring your experience in managing HUD tax credit properties and bilingual skills to make a significant impact in our communities.

Qualifications

• 3+ years of experience as a Multifamily Property Manager.
• Bilingual Spanish fluency required.

Responsibilities

• Oversee daily operations and ensure policy adherence.
• Provide excellent customer service to residents and prospects.
• Manage community budget and finances.

Skills

Effective communication

Customer service

Team management

Sales skills

Bookkeeping

Flexibility

Education

Bachelor’s Degree

Real Estate License

Affordable Housing Certifications

Tools

Yardi

Microsoft Office

Job description

Job Title

Property Manager, Multifamily (Affordable, Bilingual)

Job Description Summary

Multifamily Bilingual Affordable Property Managers are responsible for maintaining our communities to a market-ready standard, ensuring a high level of service. They motivate high-performing teams to maximize the performance of HUD tax credit / LIHTC properties.

Starting salary ranges from $72,000 to $80,000, with eligibility for additional earnings and benefits.

Essential Job Duties

1. Ensure the smooth operation of our community in a fast-paced environment, overseeing maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
2. Provide superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability. Complete lease and renewal paperwork according to company standards.
3. Track and evaluate advertising efforts and all client traffic.
4. Develop, mentor, lead, and manage a high-performing, cohesive team across leasing, customer service, maintenance, and management to maximize engagement and minimize turnover.
5. Drive revenue through analysis of competition and development of creative marketing programs.
6. Lead by example, embodying Cushman & Wakefield's mission to be the best national management company.
7. Supervise daily operations of the on-site team, ensuring policy adherence.
8. Maintain effective staff through interviewing, hiring, and coaching.
9. Manage residents' files in accordance with company standards.
10. Create a positive living environment through prompt conflict resolution and follow-up.
11. Manage the community's budget and finances.
12. Collaborate with leasing staff to meet leasing and marketing goals.

Competencies

• Effective communication and customer service skills
• Proficiency in Yardi, Microsoft Office, and internet navigation
• Strong office, bookkeeping, sales skills, and excellent communication skills
• Ability to set goals and improve staff performance
• Team management capabilities
• Flexibility to perform other duties as required

Education

• Bachelor’s Degree preferred
• Real Estate License preferred
• Affordable Housing Certifications (TCS, COS, BOS, HCCP) strongly preferred

Experience

• Minimum 3 years of on-site Multifamily Property Manager experience
• Minimum 3 years of experience with Affordable, Tax Credit / Section 42 / LIHTC properties
• Bilingual Spanish fluency required

Work Environment

Professional office environment with routine use of standard office equipment. Regular travel required.

Physical Demands

Ability to stand, walk, ascend/descend stairs, and operate office machinery. Travel up to 15%. Ability to lift up to 25 pounds as needed.

Other Duties

This description is not exhaustive; duties may change or be added as needed. Cushman & Wakefield is an Equal Opportunity Employer and complies with ADAAA accommodations requests.