Property Manager - Manor Scottsdale

TRG Management Company; Scottsdale (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

Employer 401k

Paid time off

Tuition reimbursement

Job summary

TRG Management is seeking a Property Manager in Scottsdale to lead day-to-day property operations, drive occupancy and income, and align activities with owner and company objectives. This leadership role requires strong business and financial acumen, with accountability for a multi-property portfolio.

The Property Manager reports to the Regional Manager and builds a capable team, communicates effectively, and solves problems with urgency while maintaining a strategic viewpoint.

Responsibilities

• Hire, train, motivate and supervise all on-site team members to achieve operational goals.
• Assist in budget preparation and manage expenses to align with property goals.
• Ensure rents are collected, posted and deposited as needed.
• Perform evictions and enforce lease rules and regulations.
• Ensure vendors are on the approved list and manage vendor schedules, billing, and AP.
• Oversee office operations, curb appeal, and community cleanliness.
• Implement policies and maintain staff and resident communication.
• Coordinate with Maintenance Supervisor on maintenance initiatives and goals.
• Inspect community regularly and report liabilities to maintenance or regional manager.
• Promote resident satisfaction and promptly address concerns and service requests.
• Communicate clearly with residents, prospects, clients, vendors, and team members.
• Respond to resident questions with urgency and de-escalate upset customers.
• Attend and assist in resident activities after hours as needed.
• Maintain professional vendor relationships.
• Coach the team through training, feedback, and development.
• Address performance concerns and implement improvement plans.
• Assist in client/owner communications and property performance updates.

Job description

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid‑rises, high‑rises, luxury rentals, and single‑family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Description

The Property Manager is the community’s business leader and oversees all property operations. This is a leadership role and requires someone with a strong sense of business and financial acumen. As the Property Manager, you will effectively manage and coordinate all community activities and resources to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, growing property values, minimizing property operation expenses while maintaining a quality product.

The Property Manager reports directly to the Regional Manager. This person is a leader, a team‑builder, and knows how to encourage, empower, and hold others accountable. This person is an effective communicator, empathetic problem solver, an adaptive multi‑tasker, and someone who can drill down to the details while seeing the big picture.

Responsibilities Include But Are Not Limited To

• Hire, train, motivate and supervise all on‑site team members to achieve operational goals.
• Assist in budget preparation and manage expenses to align with property goals.
• Ensure that all rents are collected, posted and deposited as needed.
• Perform and schedule all evictions and carry out adherence to all lease rules and regulations.
• Ensure that all vendors are on the approved vendor list and complete the vendor packet, and confirm vendor work schedules, billing and accounts payable are timely and accurate.
• Responsible for office operations, quality curb appeal, and community cleanliness.
• Initiate and implement all policies and procedures while maintaining staff and resident communication.
• Partner with Maintenance Supervisor to ensure all maintenance related activities and initiatives are in alignment with property goals.
• Regularly walk the community and report all liability and/or deficiencies to the Maintenance Supervisor and/or Regional Manager.
• Promote resident satisfaction and retention by responding to concerns, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Communicate clearly and professionally with residents, prospects, clients, vendors, and team members both verbally and in writing.
• Respond sensitively to resident questions and/or concerns, exhibit sense of urgency, and de‑escalate upset customers.
• Attend and assist in resident activities and functions after hours as needed.
• Maintain all vendor relationships with utmost professionalism.
• Train, empower, and motivate the office and maintenance team through team building activities, 1 on 1 meetings, continuous support and training, providing feedback, etc.
• Address performance concerns promptly and issue written Corrective Actions and/or Performance Improvement Plans as needed.
• Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to Regional Managers regarding owner requests as needed.

Benefits As a TRGM Employee

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer‑paid life and disability insurance.
• Employer Matching 401k
• Employee Engagement and Wellness programs.
• Company‑paid PTO
• Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug‑Free Workplace.