Property Manager II

Mental Health Association In Tulsa; Tulsa (OK); On-site; USD 42,000 - 65,000; Full time

Job summary

Mental Health Association In Tulsa is seeking a Property Manager II to oversee day-to-day operations, compliance, and financial performance for housing properties in Oklahoma. You will market and lease units, address resident concerns, enforce leases, and maintain resident records.

The role includes supervising staff, managing budgets, rent collection, and coordinating with partners to meet resident needs while ensuring safety and regulatory compliance.

Qualifications

• Knowledge of property management principles.
• Affirmative knowledge of affordable housing regulations.
• Ability to interpret financial, legal and technical documents.
• Strong written and verbal communication skills.
• Analytical, organizational and problem-solving abilities.
• Ability to work independently and exercise good judgment.

Responsibilities

• Oversee day-to-day operations, compliance, and financial performance of housing properties.
• Market and lease available units; conduct tours; support occupancy goals.
• Address resident concerns; enforce leases and housing regulations.
• Conduct annual recertifications; maintain tenant records.
• Coordinate with resident associations and partners to support residents.
• Lead staff; approve timecards, leave, overtime and mileage.
• Monitor budgets; establish rent collection practices; protect assets.
• Oversee maintenance and safety; respond to emergencies; plan capital needs.
• Ensure compliance with affordable housing programs and reporting.

Education

High school diploma or GED

Associate degree or 60 college credits

Four years related property management or affordable housing experience

Job description

The Property Manager II oversees the day-to-day operations, compliance, financial performance, and maintenance of assigned Mental Health Association Oklahoma housing properties. This position ensures safe, compliant, and efficient property operations while supporting resident satisfaction, supervising staff, and protecting organizational assets.PRINCIPAL DUTIES AND RESPONSIBILITIES:Property Operations & Resident RelationsMarket and lease available units, conduct property tours, and support occupancy goals.Address resident concerns, investigate complaints, and resolve tenancy-related issues.Enforce lease provisions, organizational policies, and applicable housing regulations.Conduct annual resident recertifications and maintain accurate tenant records.Coordinate with resident associations, service coordinators, and community partners to support resident needs.Initiate legal proceedings when necessary, in accordance with the Oklahoma Landlord Tenant Act and organizational policy.Compliance & Program AdministrationMaintain expertise in affordable housing programs and regulations, including Section 8, HOME, LIHTC, Federal Home Loan Bank programs, and other applicable funding requirements.Ensure compliance with all program, reporting, occupancy, and documentation requirements.Conduct periodic audits of resident files and operational practices to ensure regulatory compliance.Prepare, review, and maintain leasing documents, reports, correspondence, and other required records.Leadership & Staff SupervisionSupervise assigned staff and ensure adherence to organizational policies, procedures, and performance expectations.Review operational reports and program activities to assess effectiveness, quality, and accountability.Approve timecards, leave requests, overtime, and mileage reports, as applicable.Assist with developing procedures and providing guidance to staff to ensure regulatory and organizational compliance.Financial & Asset ManagementMonitor property budgets and expenditures to maintain fiscal responsibility.Establish rent collection practices and assess applicable tenant charges.Protect organizational assets through ongoing oversight and periodic audits of property equipment and inventory.Procure supplies and services within approved budget parameters.Property Maintenance & SafetyMonitor property conditions to ensure the safety, security, and well-being of residents, visitors, staff, and vendors.Oversee maintenance operations and ensure repairs meet organizational and regulatory standards.Identify capital improvement needs and provide recommendations to management.Respond to property emergencies, including after-hours situations, and notify leadership as appropriate.KNOWLEDGE, SKILLS & ABILITIES:Knowledge of property management principles and affordable housing regulations.Ability to work independently and exercise sound judgment.Strong analytical, organizational, and problem-solving skills.Ability to interpret financial, legal, and technical documents.Strong written and verbal communication skills.Ability to effectively present information and interact with residents, staff, community partners, and regulatory agencies.Basic mathematical proficiency, including percentages, calculations, and budget-related functions.High school diploma or GED required.Associate degree, at least 60 college credit hours, or four (4) years of related property management, housing, or affordable housing experience preferred.WORK CONDITIONS & PHYSICAL DEMANDS:Work is primarily performed in a climate-controlled office environment with regular onsite property visits.Flexible schedule required to accommodate operational needs, meetings, and emergency situations. This may include weekends.Reliable, insured transportation required; occasional travel may be necessary.Ability to communicate effectively in person, by phone, and in writing.Ability to occasionally lift up to 25 pounds.Ability to walk, stand, and climb stairs for extended periods.Ability to safely operate standard office equipment and identify site safety concerns.KNOWLEDGE, SKILLS & ABILITIES:The employee will receive instructions from the Director of Leasing.Will plan and carry out work activities with minimal supervision and independently resolve problems that arise.Receive specific instructions when complaints are brought to the attention of the supervisor; and when the supervisor is contacted by the employee for direction.The employee will make specific and broad assignments to the maintenance staff.Make assignments by setting deadlines and priorities and indicate the quantity of work expected.Review the work to ensure services are delivered to residents.The employee will perform duties following established and specific guidelines.Routinely the employee will make decisions concerning resident's or maintenance problems using personal judgment based on prior experience.The employee is expected to adhere to all existing guidelines and compliance is monitored intermittently.Associate degree, or at least 60 credit hours (equivalent to an associate degree) or four (4) or more years of related experience.Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.Ability to write speeches and articles for publication that conform to prescribed style and format.Ability to effectively present information to top management, public groups, and/or boards of directors.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Ability to define problems, collect data, establish facts, and draw valid conclusions.Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.WORK CONDITIONS & PHYSICAL DEMANDS:Work is performed in climate-controlled office setting, were exposure to conditions of extreme.heat/cold, poor ventilation, fumes and gases is unlikely.Noise level is moderate and includes sounds of normal office equipment (printers, fax machine, phones, etc.)No environmental hazards are encountered in normal performance of job duties.Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation.Ability to effectively communicate orally and in writing.Physical ability to move 25 pounds occasionally.Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior.Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).Ability to safely and properly use office equipment.