Job Summary: Responsible for assisting the Property Manager in the daily operations of the entire property, including supervision of staff, building maintenance, all administrative duties for both internal and external agencies, and maintaining positive relationships with the residents of the property.Essential Duties and Responsibilities include the following. Other duties may be assigned.Processes applications, certifications and re-certifications, completes lease packet, calculates rent, and prepares all documents in accordance with the regulatory agency's specifications and Fair Housing Laws.Responsible for collection of regular monthly rents from property residents.Maintains resident and property files and waiting lists.Assumes responsibility of the property during brief absences of the Community Administrator.Assists with other projects as assigned by the Community Administrator.Assists in the managing of the property office staff and/or functions, ensuring that all bookkeeping, marketing, and lease preparations are performed as required.Assists and supports the community administrator in the marketing of the property in accordance with Fair Housing and the management agent's guidelines.Assists in information gathering and preparation of reports as assigned by the Community Administrator.Assists in the maintenance of office files for all business and financial records, as well as properly crediting the computer and properly depositing all monies received.Assists in the daily inspection of the property to ensure building and grounds are properly maintained and take or suggest any actions needed for repair.Responds to all resident maintenance requests.Promotes an organizational culture that fosters passion for the mission, cooperation, open and frequent communication, teamwork, and is in alignment with the organizational vision.Attends all required meetings and trainings.Requires regular attendance and punctuality during the scheduled shift to perform the above essential functions.Performs other duties and special assignments as directed.Financial ManagementAssists Community Administrator to ensure management of the program’s resources within budget.Reviews expenditures within budgetary guidelines.Within the scope of responsibility, adheres to budget guidelines, including expenditures, billing for services, P-Card documentation, etc.Staff Management (when assuming Community Administrator responsibilities)Supervises and supports members of the team during brief absences of the Community Administrator.Ensures that accountability and continuity are maintained during these periods.SUPERVISORY RESPONSIBILITIESNo direct supervisory responsibilities. Incumbent will plan, direct, and coordinate work of other staff during the absence of the Community Administrator.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, some risk of contact with blood borne pathogens, and outside weather conditions. The noise level in the work environment is usually moderate.OTHERTime commitment:40+ hours per weekMust be willing to work some evenings and weekends (flexible work scheduling to meet needs of organization/clients)Some travel may be required both in and out of stateCriminal and educational background checkMust use personal (non-agency) vehicle for transportationIf driving frequently for VOA-TX business:MVR background check (good driving record)Valid Texas or New Mexico driver’s licenseProof of InsuranceQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must successfully complete any required training and acquire any required certifications within prescribed timeframes. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must possess ability to communicate effectively and maintain good relations with residents and employees.Competencies (Knowledge/Skills/Abilities)Skill in the use of a personal computer and software applications (e.g. Microsoft, Word, Excel, Access, PowerPoint, etc.).Knowledge and skill with basic computer functions.Strong organizational skills and the ability to maintain detailed records.Ability to communicate effectively both written and verbally.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers or employees of organization.Ability to work effectively under stressful conditions.Ability to work independently with little supervision.Ability to exercise initiative and sound judgment and to react with discretion under varying conditions.Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.Ability to define problems, collect data, establish facts and draw valid conclusions.Displays passion and optimism; inspires respect and trust, and treats people with respect.Ability to interact with staff members and community contactsDemonstrates ability to work with multi-disciplinary team.Flexibility of scheduling work hours to meet the needs of the program.Demonstrates high degree of integrity and ethical standards.Upholds organizational values.EDUCATION and/or EXPERIENCEHigh School diploma plus four years general office experience. One year property management experience preferred.CERTIFICATES, LICENSES, REGISTRATIONSValid drivers’ license and clear MVR (ability to be insured)Professional COS certification preferredPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 40 pounds and be able to physically inspect the buildings unassisted under his/her direction. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.