Property Manager 5+yrs

DVORA Life; Jersey City (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

A property management company in Jersey City is seeking a dedicated individual for a mid-senior level role in property management. The successful candidate will oversee building presentations, maintain safety, and ensure compliance with regulations while interacting regularly with residents. A minimum of 5 years in property management and MS Office fluency is required. Candidates with excellent communication and customer service skills are preferred. This is a full-time position with a salary range of $90,000 to $110,000.

Qualifications

• 5+ years of property management experience.
• Fluency in MS Office required.

Responsibilities

• Oversee the presentation of buildings and ensure maximum occupancy.
• Maintain a safe environment for all members.
• Communicate frequently with residents and manage member interactions.

Skills

Property management experience

MS Office fluency

Customer service skills

Excellent written and verbal communication

Education

Bachelor’s Degree preferred

Job description

This range is provided by DVORA Life. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $110,000.00/yr

Roles and Responsibilities

• Dedicated caretaker of our physical spaces: oversee the presentation of buildings, ensure maximum occupancy and low to no delinquency.
• In partnership with the Senior Property Manager, take ownership of overall physical property maintenance, curb appeal, and safety and security for properties
• Walk through properties on a regular cadence to observe and handle any issues; identify any areas of improvement and seek approvals
• Maintain a safe and comfortable environment for all members by handling nuisance and noise complaints
• Communicate frequently with residents; serve as point of contact for any announcements, and keep them informed of events and work being done on the property
• Be available to respond to emergencies as needed
• Ensure compliance standards are upheld for the applicable units with local and state regulations
• Ensure member interactions are handled by all staff with courtesy, professionalism and in alignment with our brand and core values
• Handle rent delinquencies and non-payment; initiate eviction proceedings when necessary
• Keep a pulse daily with member follow-ups and staying up to date on property features, including amenities, common areas, on-site services provided and retail partners
• Welcome new members and ensure they know how to leverage our services, make in-app purchases, and get support; periodically interact with members informally face to face, and attend on-site events
• Review results of member surveys and app metrics, analyze and create agreed-on plan of action for resolving member issues in partnership with Geo Regional GM
• Consistently monitor member experience, feedback, and team performance using our proprietary app, and take action to address issues that have been escalated or gone unresolved
• Liaise with partner companies and be aware of activity in the buildings; attend events
• Facilitate complex or difficult member issues such as early termination of leases

Qualifications and Education Requirements

• 5+ years of property management experience
• MS Office fluency

Preferred Skills

• Bachelor’s Degree preferred
• Excellent written and verbal communication skills
• Customer service experience, pleasant and personable
• Ability to respond well under pressure

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management, Administrative, and Customer Service