Property Manager

TELACU Residential Management Inc.; Santa Monica (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical health coverage

401(k) Retirement Plan

Company Paid Long-term Disability

Job summary

TELACU Residential Management Inc. is seeking a Property Manager in Santa Monica, CA, to oversee operations and tenant relations for quality affordable housing. The role entails enforcing rental policies, maintaining tenant files, ensuring compliance with HUD regulations, and providing excellent service to residents. Candidates should have strong interpersonal skills, at least a high school diploma, and preferred experience in assisted housing management. A competitive benefits package is offered, including medical and retirement plans.

Qualifications

• Must possess excellent interpersonal skills and have a genuine interest in people.
• Must be highly organized and able to make quick but reasonable decisions.
• Professional demeanor in handling resident and employee relations.

Responsibilities

• Responsible for all operations including rent collections and tenant relations.
• Ensures 100% completion of semi-annual unit inspections.
• Develops and maintains good tenant relations.

Skills

Interpersonal skills

Organizational skills

Decision-making

Bilingual abilities

Computer skills

Education

High School diploma or GED equivalent

2 years managing assisted housing

Tools

Microsoft Office Suite

OneSite

Yardi

Job description

TELACU Property Management, Inc. (TPM) manages these third‑party properties. TPM’s partners provide affordable housing to the elderly, the disabled, families, and those with special needs. These partners enjoy the security and peace of mind that comes with knowing TPM brings the same level of professionalism and customer service to conventional rental housing that TRM brings to subsidized housing.

We are looking to hire a Property Manager who can contribute to the shaping of their assigned community by working collaboratively with an onsite team, supervisory team, and outside agencies to provide quality affordable housing. The Property Manager is responsible for all operations, including rent collections, tenant relations, occupancy, financial reporting, regulatory agency compliance, and physical aspects of the community.

Essential Job Duties:

• Establishes a positive, productive, and professional relationship with the onsite and supervisory team.
• Enforces rental policies as specified in the approved management plan.
• Works with onsite team to keep the average number of calendar days for re‑renting a vacant unit less than or equal to 5 days.
• Processes applicants and leases units by following the guidelines of the Tenant Selection Plan.
• Follows verification procedures established by the HUD Handbook and Management Policies.
• Ensures 100% completion of semi‑annual unit inspections as required by management and works with the onsite team to correct unit deficiencies following the procedures outlined in the Operational Policies and Procedures Manual (OPPM).
• Ensures all recertification notices are prepared and distributed according to timelines specified by management. Ensures successful completion of 100% of all annual recertifications by project due date as specified in the OPPM.
• Develops and maintains good tenant relations; adheres to all applicable Fair Housing laws.
• Develops and maintains excellent rapport with local government agencies and other local agencies (e.g., fire department, police department, senior centers).
• Completes and submits monthly occupancy and accounting reports. Submits timely month‑end reports and other reports as required by management and as outlined in the OPPM.
• Maintains accurate tenant files in compliance with established management procedures and HUD regulations. Keeps tenant files and office files organized, properly maintained and secured.
• Follows company guidelines related to the use of petty cash and monthly reconciliations.
• Attends staff, departmental, and required meetings and trainings.
• Must be able to work evenings or weekends as needed.
• Light maintenance and cleaning.
• Responds to owner requests.

Other Qualifications:

• Must possess excellent interpersonal skills and have a genuine interest in people.
• Must be highly organized and able to make quick but reasonable decisions.
• Professional demeanor in handling resident and employee relations.
• Give and receive instructions in a professional manner.
• Ability to exercise discretion and confidentiality in relation to managing the community.
• Demonstrate integrity, respect and responsibility in dealing with residents and other employees.
• Preferred bilingual and fluent in the language of the community in which they will serve (written and oral).

Knowledge and Skills:

• Must have foundational computer skills including: Microsoft Office Suite (Outlook email, Word, and calendaring) and the Internet.
• (Level 2; Proficient) OneSite user CashPro experience, preferred.
• OneSite and Yardi experience, preferred.
• ADP WorkforceNow user.

Experience and Education:

• High School diploma or GED equivalent required.
• Two years managing assisted housing for elderly and/or physically challenged developments under the HUD Section 202/8, 202 or 811 Program preferred.

TRAVEL:

• Must have a valid California Driver’s License, proof of current vehicle insurance and driving record that meets TELACU Industries insurer’s criteria; must be able to use own vehicle in the course of work.

Physical Requirements:

• Constantly (6‑8+ hours per day) – Sitting, using hands to finger, handle or feel (computer operation).
• Occasionally (up to 3 hours per day) – Standing, walking, stooping/bending, reaching with hands and arms, lifting up to 20 lbs.

Work Environment & Exposures:

Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood‑borne pathogens, sewage, and building waste.

TELACU Offers a Competitive Benefits Package:

• Medical health coverage options: Limited HMO, Full HMO and POS.
• Dental coverage options: Dental HMO (DMO) and PPO.
• Vision PPO insurance option.
• Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care.
• 401(k) Retirement Plan with generous employer match.
• Company Paid Basic Life / AD&D Insurance.
• Voluntary Supplemental Basic Life / AD&D Insurance.
• Company Paid Long‑term Disability.
• Company Paid Employee Assistance Program (EAP).
• Colonial Voluntary Supplemental Insurance Option.